Sales Account Manager

• Build and maintain strong, long-term relationships with customer accounts
• Manage daily account activity to ensure smooth and efficient operations
• Ensure customer requirements are understood and consistently met
• Monitor and manage stock commitments with customers, ensuring timely uptake
• Collaborate with internal stakeholders to deliver a high standard of service
• Participate in regular sales meetings and customer business reviews
• Work closely with supply chain teams to review forecasts and support delivery targets
• Take ownership of account performance and identify opportunities for growth
• Escalate issues or concerns in a timely and appropriate manner
• Work towards agreed targets and performance measures

• Previous experience in a sales, account management, or customer-focused role
• Strong communication and interpersonal skills
• Excellent organisational skills and attention to detail
• Ability to manage multiple priorities and work both independently and as part of a team
• Strong problem-solving ability
• Good numeracy and literacy skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)

Experience with CRM or ERP systems