Sales Account Manager

• Maintain regular contact with assigned clients and serve as a reliable point of coordination for their IT and cloud requirements
• Understand client goals, operations, and challenges to suggest suitable solutions
• Support clients after implementation, ensuring satisfaction and resolving any issues promptly
• Identify opportunities to expand relationships through additional products or services
• Prepare and update account plans that outline key objectives and next steps
• Identify and qualify new opportunities within existing accounts and potential clients
• Follow up on leads, prepare proposals, and assist in deal discussions and closures
• Manage and update the sales pipeline, ensuring accurate forecasting and documentation in the CRM system
• Work toward meeting assigned sales targets and performance metrics
• Contribute to sales presentations and client meetings in coordination with the wider sales team
• Work closely with technical and solutions teams to align proposed offerings with customer requirements
• Assist in translating client needs into practical IT or cloud-based recommendations, including AWS solutions
• Stay informed about the company’s offerings, new technologies, and market developments to communicate relevant value propositions to clients
• Support smooth handover from sales to delivery teams to ensure client expectations are met
• Support the execution of sales strategies within the assigned market or account base
• Gather insights on client industries, competitors, and emerging opportunities to share with management
• Participate in planning sessions to suggest improvements or ideas for account growth
• Maintain accurate sales records and reports to support management decision-making
• Prepare reports and forecasts related to sales performance and client activity
• Maintain up-to-date information in the CRM system for assigned accounts
• Develop knowledge of IT and cloud products, with a focus on AWS solutions
• Participate in training programs and certifications to enhance product and industry knowledge

• Bachelor's degree in business, Marketing, IT, or a related field
• 3-6 years of experience in sales or account management within IT or cloud technology sectors
• Understanding of cloud technologies and AWS solutions
• Familiarity with CRM systems and basic data analysis for forecasting and reporting
• Excellent communication and interpersonal skills
• Presentation skills
• Excellent time management and organizational skills
• Strong negotiation and persuasion skills
• Analytical skills for market research and data analysis
• Teamwork skills
• Problem solving skills
• Strategic thinking skills
• Self-motivated and able to work independently
• Positive attitude
• Result-driven
• Ability to build and maintain strong client relationship
• Detail-oriented

AWS certifications