Sales Account Manager Job at Hewlett Packard Enterprise (Seoul)

Job Description

Sales Account Manager. This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Family Definition: Sales Specialists & Consultants are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. Collaborates with and supports Account Managers and provides specialist expertise within the sales team. Drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. May have named accounts allocated, cover a designated geography, or may be allocated to one high-potential, competitive attack account. Management Level Definition: Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

Job Responsibility

Responsible for creating and driving their sales pipeline
Capture leads outside of specialization and use closed-loop lead management to ensure assignment and follow- up by others
Maintains knowledge of competitors in account to strategically position the company’s products and services better
Use specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit
Provide support to Account managers and provide input regarding business development and solution expertise
Development of quota objectives and future direction for defined product category
Some specialists also responsible for selling outsourcing deals
Establish a professional, working, and consultative, relationship with the client, up to and including the C-level for mid-to-large accounts, by developing a core understanding of the unique business needs of the client within their industry
May invest time working with and leveraging external partners to deliver sale
For Services Consultants: Focus on growing contractual renewals for mid-to-large accounts with more complexity, to higher- total contract-value renewals
Directs or coordinates supporting sales activities

Requirements

University or Bachelor’s degree / directly related previous work experience
Prior experience managing the Samsung account is required
Demonstrated achievement of progressively higher quota, diversity of business customer, and higher level customer interface
Extensive selling experience within industry and on similar products
Typically 8-12 years of advanced sales experience
Project management skills required
2-3 years of product sales in the desired specialty
Is considered an expert in knowledge of products, solution or service offerings as well as competitor’s offerings to be able to sell large solutions
Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling
Understands and applies program/project management methods and processes to define, plan, cost, resource, track and ensure successful pursuit
Understands the role of IT within area of specialization and how the company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities
Account planning and accurate account revenue forecasting skills
Collaborates with management and sales teams in shared accounts to ensure seamless integration of specialist sales with other sales activities
Cultivates & maintains positive relationships with customers to ensure account retention & growth, and positions the company as the preferred vendor for meeting all business needs
Establishes a professional working relationship, up to the executive level, with the client
Demonstrates leadership and initiative in successfully driving specialty sales in accounts – prospecting, negotiating and closing deals
Demonstrates high service or product knowledge and professionalism in researching and sharing service-related information with account teams and customers
Deep knowledge of products, solution or service offerings as well as competitor’s offerings
Understands how to leverage the company’s portfolio and change the playing field on our competitors
Utilizes Siebel as an expert and accurately forecasts business
Understands and sells high value software solutions
Understands selling of services sales
Leverages services as part of strategic product sales
Maintain expertise of industry trends, associated solutions, and key partner/ISV solutions
Maintains expertise on IT at all levels – new applications, maintenance, typical budgets of the CIO’s, typical objectives, measures, metrics

Nice to have

Accountability
Active Learning
Active Listening
Assertiveness
Bias
Building Rapport
Buyer Personas
Coaching
Complex Sales
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Experience Strategy
Customer Interactions
Design Thinking
Empathy
Financial Acumen
Follow-Through
Growth Mindset
Identifying Sales Opportunities
Industry Knowledge
Intellectual Curiosity (Inactive)
Long Term Planning
Managing Ambiguity

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

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Sales Account Manager

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