Sales & Account Manager

• Serve as primary point of contact for clients, building strong relationships
• Oversee designated customer base from head office
• Identify opportunities to upsell care packages and service/maintenance agreements
• Work closely with Business Development Managers to assist with new account acquisitions
• Ensure customers are aware of service and maintenance offerings
• Address queries and resolve customer issues promptly
• Work with internal sales, technical, and marketing teams
• Develop strategies to enhance customer retention and account expansion
• Assist with contract renewals

• Proven experience in sales account management or sales support within a fast-paced industry
• Strong interpersonal and communication skills
• Exceptional organizational skills and ability to manage multiple accounts and projects simultaneously
• Proactive, customer-centric approach to problem-solving and account management
• Experience supporting Business Development Managers and working with sales support teams
• Ability to manage and prioritize tasks effectively to meet deadlines and customer needs
• Team-oriented attitude with strong focus on collaboration and service excellence
• Must drive and have access to a vehicle

Commission