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Technoprobe America is seeking a dynamic and results-driven Sales Account Manager to support our San Jose, CA–based operations in the Bay Area region. In this role, you will be responsible for managing and growing key customer relationships, driving sales revenue, and achieving regional sales targets. You’ll serve as a trusted advisor to assigned accounts, identifying new opportunities while ensuring customer satisfaction and long-term partnership success. This is an excellent opportunity for a strategic thinker with strong communication skills and a customer-first mindset to contribute to a high-performing team in a fast-paced, technology-driven environment.
Job Responsibility:
Develop and nurture strong relationships with existing clients, serving as the primary point of contact for account management activities. Understand client needs and objectives, and proactively identify opportunities to upsell or cross-sell company products/services across multiple regions
Ensure timely response to client inquiries and resolve issues to maintain high customer satisfaction
Achieve sales targets and objectives set by the sales leadership team
Identify new sales opportunities within existing accounts and collaborate with internal team to secure new business
Prepare and deliver sales presentations, proposals, and contracts to clients
Develop account plans and strategies to maximize revenue growth and profitability
Analyze market trends and competitor activities to identify business opportunities and market gaps
Collaborate with internal teams (e.g., technical sales, marketing, business development, engineering) to align strategies and offerings with client needs
Provide accurate sales forecasts and reports to the management team on a regular basis
Monitor key performance indicators (KPIs) such as sales metrics, customer satisfaction, and market share
Stay updated on industry trends, best practices, and technologies related to sales and account management
Requirements:
Bachelor’s degree in engineering
Minimum 5 years of proven experience in semiconductor key account management
Familiarity with strategic account management principles
5 or more years' experience in wafer sort (probe card) products, materials, and technology
Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients
Strong negotiation and presentation skills
Ability to work independently and collaboratively within a team environment
Results-driven with a track record of meeting or exceeding sales targets
Maintaining and growing existing accounts
Face-to-Face meetings and product presentation
Coordinate and manage customer and Internal meetings across multiple regions and time zones
Attendance to Tradeshows and customer sites as required