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W. W. Grainger Logo W. W. Grainger · Sales

Sales Account Manager, Healthcare

United States, ROANOKE 61000.00 - 101600.00 USD / Year · Job Posted January 07, 2026

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Job Description

As the Healthcare Account Manager (HCAM) you will penetrate all assigned accounts and develop relationships to achieve profitable revenue growth within your assigned geography primarily in the Roanoke metro area with some travel to Lynchburg and Charlottesville. The HCAM partners with sales support, service teams and contract owner(s) to grow sales in our largest local healthcare customers. The variable compensation is tied to the established sales targets and other account management responsibilities. You will report to the District Sales Manager for Healthcare.

Job Responsibility

  • Understand customer goals and remain alert and responsive to changing customer needs
  • Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business
  • Responsible for support of managed inventory tasks to lead greater understanding of the customers, increase contacts within the customer group and increase sales results
  • Understand Grainger's Value Proposition and explain to customers, providing solutions to grow profitable sales
  • Establish customer and market priorities to execute a strategic course of action to accomplish sales goals
  • Develop and implement account strategies to include regular business reviews for customers to maximize sales
  • Demonstrate full compliance to company sales and pricing guidelines
  • Use all resources and technical support available
  • Document, analyze, and understand impact of customer focused activities to increase productivity and sales within assigned market

Requirements

  • High School Diploma/GED - Associates or Bachelor’s Degree preferred
  • 3+ years direct outside sales experience
  • Knowledge of sales forecasting opportunity management and customer planning
  • Technological capabilities and understanding to communicate in today's business environment
  • Ability to bring to close an action, project, resolution or sales with customers
  • Ability to articulate business drivers, understand financial and total cost of ownership concepts with all levels of the organization
  • Ability to use sales process to uncover customer objections/concerns, and determine appropriate solutions
  • Process discipline, ability to align planning goals with a pipeline development process to grow market revenue

What we offer

  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents
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