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We are looking for a motivated and detail-oriented Junior Account Manager to support our sales and account management team. This role is ideal for someone with a couple of years of sales experience who has a solid foundation but is eager to develop their skills in client relationship management, strategic selling, and account growth. As a Junior Account Manager, you will help manage existing client accounts, support senior team members, and gradually take ownership of your own accounts as you grow in the role.
Job Responsibility:
Support the management of assigned client accounts and build strong, professional relationships
Assist in identifying client needs and recommending appropriate products or services
Prepare quotes, proposals, and sales documentation
Track account activity, sales performance, and client communications using CRM
Coordinate with internal teams (sales, marketing, operations, finance) to ensure smooth account delivery
Handle client inquiries and resolve basic issues in a timely and professional manner
Attend client meetings and calls alongside senior account managers and sales Management
Help identify upselling and cross-selling opportunities within existing accounts
Continuously learn product knowledge, sales techniques, and account management best practices
Requirements:
Some experience in sales, customer service, or account support
Strong communication and interpersonal skills
Basic understanding of sales processes and customer relationship management
Comfortable working with targets and performance metrics
Good organizational skills and attention to detail
Proficiency in Microsoft Office, CRM systems
Understanding of SAAS, IAAS and cloud solutions
Understanding of Local government and the solutions they use/require
Basic presentation or proposal-writing experience
Integrity
Curiosity
Willingness to learn
Commercial Awareness
Numeracy skills
Teamwork
Tenacity
Attention to detail
Customer skills
Organised
What we offer:
Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
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