Sales Account Manager - East Coast Job at Aptiv plc

Job Description

This position focuses on managing major transportation OEM and harness maker accounts with support of regional distributors supporting the East Coast Territory. The ideal candidate will possess proven experience in growing customer book of business, strategies and problem solving, with a strong focus on customer satisfaction. Candidate is expected to act with sense of urgency and provide timely follow up to all customer inquiries. Excellent communication skills, self-confidence, and ability to strengthen the customer relationship and intimacy are a must.

Job Responsibility

Lead account growth while managing the customer relationships and voice of the customer
Create customer strategies through detailed value propositions maximizing booking, revenue and profitability achieving Aptiv metric and objectives
Lead resolution of customer commercial disputes (recognized as Aptiv’s customer lead)
Establish proactive communication and relationship that promotes confidence and trust
Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy
Create and drive deployment of strategic plan for the account
Interacting with the customer purchasing, engineering and program management teams
Identify business development opportunities
Coordinates and monitors pricing, quotations, business proposals and ‘win-or-lose’ feedback
Responsibility for the preparation and physical presentations provided to customers that are related to all aspects of the business account (Technical and Commercial)

Requirements

5+ years experience working in the transportation industry
Bachelor's degree in Business Administration or Engineering
Ability to forge customer relationships with purchasing, engineering, & business teams of our customers
Persistence to achieve revenue & profit goals
Ability to compile and present business cases for leadership approval
Business acumen including negotiation skills and understanding of financial business cases
Self-starter in learning the CS product portfolio and unique design features' value proposition for communication with customers
Proven ability to work autonomously, manage large & varied work load, set priorities and close
Ability to read a production print and answer basic product questions without involving engineering
Enough technical competence to be able to present the CS product portfolio to customers without engineering or product line manager involvement
Ability to answer basic product performance questions (current rating, voltage range, temperature range, etc.)
Travel required 75%

Nice to have

Master's degree in Business Administration or Engineering
8+ years experience working in the transportation industry
Strong results-orientation and execution characteristics
Excellent oral and written communication skills with a strong ability to work with a team
Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely decisions and solve problems independently
Resourcefully innovate and adapt in a rapidly changing environment

What we offer

Competitive compensation with bonus potential
Learning and development opportunities
Discount programs with various manufacturers and retailers
Recognition for innovation and excellence
Opportunities to give back to the community
Meaningful work that makes a difference in the world
Relocation assistance may be available
Tuition Reimbursement
Paid Time Off (Vacation, Parental leave, etc.)

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Sales Account Manager - East Coast

Job Description

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