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We are seeking a versatile Account Lead & Project Manager to join a premier custom manufacturing firm in the Halton region. This is not a traditional 'hunting' sales role; instead, you will act as the central nervous system for complex, large-scale custom projects. You will inherit a portfolio of established, high-profile institutional clients, managing the entire lifecycle from initial tender and design consultation through to manufacturing and final installation. This role requires a blend of strategic relationship management and rigorous technical project coordination.
Job Responsibility:
Serve as the primary point of contact for key accounts, ensuring client expectations are met throughout long-term project cycles (3–12 months)
Coordinate between internal design, production, and installation teams to ensure custom manufactured products are delivered on spec and on time
Critically evaluate project costing, prepare pricing, and present formal quotations/bids
Conduct on-site visits (approx. 25% travel) to assess installation requirements and meet with stakeholders
Manage project schedules and trackers, providing regular updates to internal and external stakeholders
Requirements:
5+ years of Account Management experience within a tangible 'build' environment (Construction, Custom Manufacturing, or Industrial Services)
Proven ability to manage multiple complex projects with various phases and stakeholders simultaneously
A 'humble and confident' professional who is eager to learn a niche industry and build long-term relationships
Must possess a valid Driver's License for site visits and be able to work on-site daily in Burlington
Post-secondary education is preferred
What we offer:
Unrivaled Mentorship: Work directly under a long-tenured industry leader known for investing in and growing their team
High-Profile Portfolio: Manage multi-year contracts for some of Canada's most recognizable brands and institutions
Stability & Growth: Join a growing organization that prioritizes internal advancement and long-term retention
Comprehensive Benefits: Includes dental, extended health, life insurance, and on-site parking