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Join our high-performing SMB Sales team and launch your cybersecurity sales career by building meaningful relationships with small and mid-sized businesses who need security solutions they can trust. As an SMB Sales Representative, you'll own the complete sales journey from first contact to closed deal, driving new business acquisition through relentless prospecting and strategic territory development.
Job Responsibility:
Drive New Customer Acquisition: Identify, prospect, and close net new SMB customers in your assigned territory through strategic cold calling, networking, and high-level prospecting while maximizing conversion of inbound marketing leads into revenue opportunities
Master Consultative Selling Excellence: Conduct compelling online demos of KnowBe4's Security Awareness Training Platform, articulating our value proposition and helping prospects understand how our solutions transform their business security posture
Build Pipeline Mastery: Develop and maintain a robust pipeline of potential customers through relationship building, strategic follow-up, and consistent prospecting activities
Own the Complete Sales Cycle: Identify key decision makers, qualify opportunities effectively, and navigate SMB buying processes while forecasting new business prospects
Execute Strategic Deal Management: Act strategically in pricing negotiations and discount offerings within established policies, maximizing deal value
Champion Product Expertise: Become a master of KnowBe4's complete product portfolio, maintaining deep knowledge of our offerings to effectively promote solutions at trade shows
Requirements:
Proven track record in sales with 1-3 years of software (SaaS) sales experience to Small Medium Businesses
Familiarity with IT Security concepts with genuine interest in helping SMB organizations strengthen their security awareness
Experience with Salesforce CRM + Gmail
Network+ or Security+ certification preferred
Excellent verbal and written communication skills
Motivated, energetic self-starter who thrives on prospecting, cold calling, and generating new opportunities
Stats-driven business professional who leverages metrics to optimize performance
Strong teamwork skills combined with ability to work with minimum supervision
Bachelor's degree preferred with demonstrated commitment to continuous learning
Thrives in our collaborative 4-day in-office environment
Nice to have:
Network+ or Security+ certification
What we offer:
Company-wide bonuses based on monthly sales targets