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At Daktela, you will join a fast-growing European SaaS company that is innovating and disrupting the customer care industry. You will contribute to building one of the leading CCaaS platforms that helps over 1,600 companies worldwide to deliver excellent customer care. As an Account Executive, you’ll act as a trusted partner for prospects, uncovering their pain points and showing how Daktela can bring real business value.
Job Responsibility:
Work with incoming leads while also proactively seeking new business opportunities
Lead discovery calls, identify customer pain points, and show how Daktela can deliver real business value
Run consultations and product demos that clearly demonstrate what makes Daktela unique
Represent Daktela at trade shows, events, and conferences
Bring customer insights back to the company and influence product development
Work with our Marketing, Technical Support and Customer Onboarding teams to support your deals
Requirements:
At least 2 years of B2B sales experience (ideally in IT or SaaS)
Excellent communication and presentation skills, with the ability to adapt to different audiences
Analytical thinking and the ability to ask the right questions to uncover real customer needs
Independence, proactivity, and strong follow-through
Genuine interest in technology, SaaS, and digital communication
Comfort with leadership, whether through previous experience or ambition to grow into such a role
Communicative level of English
Active use of AI tools
What we offer:
Unlimited commission potential
New modern offices
Hybrid work environment (home office)
5 weeks of vacation
Referral bonus
Sick days, meal contributions, and a Multisport card
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