CrawlJobs Logo

Sales Account Executive, SMB, Uber Eats

uber.com Logo

Uber

Location Icon

Location:
South Africa , Johannesburg

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Uber Eats is looking for a high-energy, resilient, and strategic SMB Account Executive to join our team in South Africa. This role is about more than just selling a platform; it’s about empowering local restaurateurs and small business owners to thrive in the digital economy. As an SMB Account Executive, you are the face of Uber Eats to the vibrant local restaurant scene across South Africa. Your mission is to identify, pitch, and onboard top-tier Small and Medium-sized Businesses (SMBs) to the Uber Eats platform. You will manage the full sales cycle—from cold-calling and prospecting to negotiating and closing deals. This is a fast-paced, high-volume role that requires a "hunter" mentality and a deep passion for the South African food and beverage industry.

Job Responsibility:

  • Own the entire sales process from initial outreach and lead generation to contract signing and hand-off
  • Identify high-potential restaurant partners that will add value to the Uber Eats marketplace
  • Effectively communicate how Uber Eats can drive incremental revenue and brand awareness for small businesses
  • Navigate complex conversations around commission rates, marketing spend, and operational requirements
  • Stay ahead of local trends and competitor activity to maintain a competitive edge
  • Work closely with the Onboarding and Account Management teams to ensure a seamless transition for new partners

Requirements:

  • 1–3 years of professional experience in sales, account management, or business development
  • Bachelor’s degree or equivalent practical experience
  • Deep understanding of the South African retail/restaurant landscape (Johannesburg, Cape Town, or Durban specifically)
  • Fluent in English with exceptional verbal and written communication skills
  • Proficiency in CRM tools (e.g., Salesforce) and the Google Workspace suite

Nice to have:

  • Prior experience in SaaS, FoodTech, or high-growth tech startups
  • Proficiency in other local languages (e.g., isiZulu, isiXhosa, or Afrikaans) is a significant advantage
  • Experience consistently exceeding sales targets and KPIs in a competitive environment
  • High emotional intelligence (EQ) and the ability to build rapport quickly with diverse business owners
  • Ability to thrive in a "startup" culture within a large global organization

Additional Information:

Job Posted:
March 20, 2026

Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Sales Account Executive, SMB, Uber Eats

Sales Account Executive

As an Account Executive, you will be responsible for expanding Uber Eats’ restau...
Location
Location
Mexico , Ciudad Juarez
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of full-cycle sales experience in SMB, field sales, or high-velocity B2B environments, with a proven ability to own deals end-to-end—from prospecting to close and activation
  • Consistent track record of meeting or exceeding monthly acquisition targets (≈15–20+ deals/month), including self-sourced pipeline, negotiation, and post-close activation
  • Strong Salesforce discipline and data-driven mindset, with hands-on experience using SFDC to manage pipeline health, stage progression, forecasting accuracy, and deal hygiene
  • 3+ years in full-cycle sales, ideally in SMB or high-velocity B2B environments
  • Proven track record of closing 15–20+ deals per month or equivalent productivity
  • Strong negotiation experience: pricing, incentives, and multi-stakeholder deals
  • Experience building your own pipeline, not just working assigned leads
  • Ability to identify high-potential merchants using logic (location, category, demand fit)
  • Mastery of CRM tools (Salesforce preferred) with excellent documentation habits
  • Experience working in field sales or hybrid field → phone models
Job Responsibility
Job Responsibility
  • Build and Manage a High-Quality Funnel
  • Run Complex Negotiations
  • Prospect Strategically
  • Master Pipeline & Salesforce Hygiene
  • Drive Day-1 Retention Through Activation Quality
  • Deliver Volume with Quality
  • Represent Uber Eats with Excellence
  • Fulltime
Read More
Arrow Right
New

Head of SMB Account Management, UberEats

As the Head of SMB Account Management, you will lead, develop, and scale account...
Location
Location
Taiwan , Taipei City
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in sales, account management, or commercial leadership
  • Fluency in both Mandarin and English
  • Proven experience leading high-performing account management teams in fast-paced environments
  • Strong track record of driving revenue growth, customer retention, and solution-based selling
  • Demonstrated ability to design and scale systems and processes for commercial teams
  • Highly analytical with a data-driven approach to decision-making
  • Experience operating within complex, matrixed, and cross-functional global organizations
Job Responsibility
Job Responsibility
  • Lead, coach, and develop a high-performing team of managers and Account Managers
  • Drive customer retention, revenue growth, and adoption of Uber solutions
  • Foster a culture of performance, accountability, and continuous development
  • Set clear goals, provide structured feedback, and build strong succession pipelines
  • Develop and execute a scalable customer growth strategy aligned with country and global go-to-market priorities
  • Design and implement repeatable sales motions to improve efficiency and velocity
  • Leverage data to optimize account segmentation, expansion strategies, and revenue targets
  • Oversee forecasting, pipeline management, and structured account planning
  • Monitor market trends, customer needs, and competitive dynamics to refine strategy
  • Expand Uber’s presence within key restaurant segments through strategic relationship building
  • Fulltime
Read More
Arrow Right

Head of Exclusives' Account Management, Postmates and West Uber Eats

The Head of Postmates and West Uber Eats Exclusives Account Management leads a h...
Location
Location
United States , Los Angeles; San Francisco
Salary
Salary:
157000.00 - 193000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of B2B account management, customer success, partnerships, or sales experience, including ownership of complex, high-value relationships in a technology-enabled environment
  • 2+ years of people leadership experience managing and developing teams (performance management, coaching, career development, and hiring)
  • Proven track record owning the full customer lifecycle across a portfolio, including renewals and complex negotiations through redlines to signature
  • Strong commercial judgment and consultative approach to driving partner growth, retention, and profitability
  • Executive-level communication skills with experience leading structured business reviews, building pre-reads, and aligning senior stakeholders to clear outcomes
  • Strong analytical fluency with the ability to synthesize performance drivers, identify trends, and translate data into strategy and prioritized actions
  • Skilled communicator with attention to detail, advanced organizational skills, and motivation to win in a competitive environment
  • Experience leading cross-functional workstreams with Product, Engineering, Legal, Support, Territory Operations, Finance, Marketing, and Cross-LOB leadership to deliver outcomes for key partners
Job Responsibility
Job Responsibility
  • Lead and develop a team of 5+ Senior Account Managers delivering white-glove, executive-level account management for a shortlist of the most important SMB restaurant partnerships across Uber Eats and Postmates
  • Own portfolio outcomes end-to-end, including retention, renewals, growth, and partner satisfaction—setting targets, forecasting performance, and driving a consistent, repeatable operating model
  • Establish and maintain a rigorous operating cadence (weekly business rhythm, pipeline reviews, QBR standards, and renewal readiness) that ensures measurable progress across partner health and growth initiatives
  • Serve as the executive escalation point for the portfolio, resolving high-severity partner issues and coordinating cross-functional stakeholders to deliver timely, durable solutions
  • Coach Account Managers on consultative selling, storytelling with data, negotiation strategy, and executive presence—raising the bar on quality of business reviews, pre-reads, and action plans
  • Set the strategy for partner growth, including expansion planning, marketing levers, operational programs, and cross-sell/upsell motions
  • ensure team execution is grounded in clear ROI and measurable outcomes
  • Lead high-visibility renewal and commercial negotiations for priority partners, guiding strategy from redlines through signature and ensuring internal alignment on risk, profitability, and long-term value
  • Partner closely with Product/Engineering and Operations leadership to identify systemic merchant experience gaps, influence roadmap and process improvements, and scale best practices across the portfolio
  • Drive organizational alignment internally by translating partner needs into clear internal asks, and translating Uber Eats/Postmates priorities into partner-ready narratives that build trust and long-term commitment
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award, sales bonuses & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right
New

Senior Account Manager, Uber Eats, Poland

Sales at Uber means navigating ambiguity, earning trust fast, and solving proble...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of professional experience in account management, sales, or similar partner-facing functions
  • Native/Business fluency in Polish and English
  • Proficiency in Excel or Google Sheets, with the ability to use data to inform business judgment
  • Proven experience managing high-value accounts and meeting or exceeding business targets/quotas
Job Responsibility
Job Responsibility
  • Build and scale long-term partnerships with Poland’s top SMB merchants, moving beyond transactional support to become a trusted advisor for their business
  • Navigate ambiguity and internal complexity to unlock value for both our partners and Uber, ensuring they thrive on our platform
  • Identify and execute growth opportunities by upselling marketing solutions (Ads, promotions) that align with the specific needs of your restaurant partners
  • Own your portfolio end-to-end, monitoring merchant KPIs and conducting business reviews to provide data-driven recommendations that prevent churn
  • Collaborate across disciplines—including Operations, Marketing, and Product—to resolve blockers and shape the merchant experience at scale
  • Lead through tension, managing difficult conversations with partners and negotiating outcomes that create mutual value
  • Drive with urgency and discipline, managing your pipeline and portfolio with a constant focus on measurable impact and excellence
What we offer
What we offer
  • bonuses
  • equity
  • other compensation
  • range of benefits
  • wellness support
  • fertility support
  • monthly Uber credits
  • Fulltime
Read More
Arrow Right

Senior Account Executive, Hero Accounts

Uber Eats is looking for a dynamic and results-driven Account Executive to join ...
Location
Location
United States , Miami
Salary
Salary:
65000.00 - 72000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in sales, account management, or similar functions
  • At least 2 years experience managing a sales pipeline and tracking towards a quota
  • Passionate about sales and helping restaurants grow their business with Uber Eats
  • Excited to learn and have no fear of picking up the phone
  • Bachelor's Degree or equivalent
  • Proven achievement in performance-based role
  • Effective communication with colleagues and clients
  • Experience multi-tasking work with attention to detail
  • Coachability, interest in implementing feedback, and dedication to building your brand
  • Spanish-language fluency is a bonus
Job Responsibility
Job Responsibility
  • Own and manage a pipeline of strategic, mid-market restaurant groups to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day), emails, and in-person meetings
  • Integrate feedback from multiple cross-functional stakeholders to drive adoption of Uber Eats across our highest profile merchant partners in the SMB business
  • Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber
  • Manage contract negotiation to establish the foundation of a strong working relationship with our most sophisticated restaurant partners, ensuring sustainable economic enablement for both parties
  • Help us identify and build standard processes and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner
  • Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award, sales bonuses & other types of comp
  • Eligible for various benefits (see link)
  • Fulltime
Read More
Arrow Right

Sales Manager, II (SMB), Uber Eats

Uber Eats is seeking an exceptional Sales Manager to join our US&C Restaurants T...
Location
Location
United States , Seattle
Salary
Salary:
185714.00 - 205714.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of full-cycle sales and sales management experience
  • 3-4 years of direct people management/sales management experience
  • Proven ability to meet or exceed sales targets in a fast-paced, metrics-driven environment
Job Responsibility
Job Responsibility
  • Lead & Develop: Coach, mentor, and inspire a team of Sales Representatives to achieve and exceed acquisition and revenue goals
  • Drive Results: Monitor performance, quota attainment, and pipeline health to ensure consistent execution and delivery against targets
  • Enable Success: Conduct regular deal reviews, call observations, and performance calibrations to identify strengths and growth areas
  • Foster Collaboration: Partner closely with cross-functional teams (Sales Operations, Account Management, Marketing, and City Operations) to align on market priorities and optimize performance
  • Strategic Influence: Serve as a key thought partner to Territory Leadership on short- and long-term business strategy, growth opportunities, and process improvement
  • Optimize Systems: Work with Sales Operations to analyze performance data, improve workflows, and ensure the team has the tools needed to sell effectively
What we offer
What we offer
  • An equity award and other forms of compensation may be included in the offer
  • You will also be eligible for various benefits
  • Fulltime
Read More
Arrow Right
New

Account Executive, SMB Acquisition

The Mid-Market and SMB team comprises our local restaurant base. We know that ha...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • End to end sales cycle - Ability to drive momentum from first touch point with a partner through to mature lifecycle and revenue generation, inclusive of objection handling related to product use and commercial & legal terms
  • Executional excellence - Ability to deliver observable results and continuous improvements despite challenges and setbacks
  • Communication - Using communication skills and empathy to clearly, persuasively, and confidently deliver information to a variety of partners
  • Negotiation/Sales & Business Acumen - Taking time to build relationships that add long term value to the joint business success of Uber & partners
Job Responsibility
Job Responsibility
  • Own the full acquisition cycle of AU’s highest priority, local Restaurant partners
  • Be a trusted advisor and have a deep understanding of their unique challenges & goals and articulate our compelling value proposition
  • Be the voice of the customer and a true owner of the merchant experience
  • Lead a defined territory and demonstrate a strategic approach to acquire the highest value merchants
  • Fulltime
Read More
Arrow Right

Senior Account Executive

Uber Eats is looking for a dynamic and results-driven Account Executive to join ...
Location
Location
United States , San Francisco; Seattle
Salary
Salary:
129167.00 - 143333.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Own and manage a pipeline of strategic, mid-market restaurant groups to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day), emails, and in-person meetings.
  • Integrate feedback from multiple cross-functional stakeholders to drive adoption of Uber Eats across our highest profile merchant partners in the SMB business.
  • Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber
  • Manage contract negotiation to establish the foundation of a strong working relationship with our most sophisticated restaurant partners, ensuring sustainable economic enablement for both parties
  • Help us identify and build standard processes and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner
  • Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings
  • Excited to learn and have no fear of picking up the phone - this is a great role to grow or build your career in sales
  • Bachelor's Degree or equivalent
  • Proven achievement in performance-based role
  • Effective communication with colleagues and clients
Job Responsibility
Job Responsibility
  • Own and manage a pipeline of strategic, mid-market restaurant groups to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day), emails, and in-person meetings.
  • Integrate feedback from multiple cross-functional stakeholders to drive adoption of Uber Eats across our highest profile merchant partners in the SMB business.
  • Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber
  • Manage contract negotiation to establish the foundation of a strong working relationship with our most sophisticated restaurant partners, ensuring sustainable economic enablement for both parties
  • Help us identify and build standard processes and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner
  • Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award, sales bonuses & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right