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Dialpad Logo Dialpad · Sales

Sales Account Executive I, SB

Philippines, Pasig City Employment contract · Job Posted May 04, 2026
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Job Description

As a Small Business Account Executive II, you’ll drive revenue growth by owning channel-generated leads and managing the full sales cycle—from initial engagement through close. You’ll help small businesses solve real communication challenges by positioning Dialpad’s AI-powered solutions as a clear, differentiated value. In this role, you’ll serve as a trusted advisor to our channel partners, enabling them to confidently articulate Dialpad’s value proposition and convert opportunities into long-term customers. The Manila Sales team plays a critical role in Dialpad’s growth strategy, fueling customer acquisition through strong channel partnerships and proactive market engagement. Working closely with Channel Partners, Sales Engineers, and Sales Managers, the team continuously refines sales motions to drive efficiency, effectiveness, and consistent results. This role reports to a Sales Manager and is based in our Pasig City, Metro Manila office.

Job Responsibility

  • Own the full sales cycle: Manage leads sourced from marketing and channel partners, convert opportunities into sales, and achieve team revenue targets
  • Collaborate with Channel Partners: Act as the go-to resource for channel partners, helping them qualify leads and close deals
  • Build client-specific solutions: Develop tailored talk tracks and proposals that align with customer pain points and Dialpad’s offerings
  • Pipeline development: Partner with marketing and channel teams to identify new opportunities for growth
  • Continuous improvement: Participate in weekly 1:1 coaching sessions with your manager for deal strategy, forecasting, and professional development

Requirements

  • 5+ years of direct sales experience, selling Software as a Service (SaaS), preferably in the communications space (UCaaS and/or CCaaS)
  • Proven track record in achieving sales quotas and managing a sales pipeline
  • Strong English communication skills
  • Relationship-building skills to engage channel partners and prospects effectively
  • Familiarity with Salesforce, Outreach, and other sales enablement tools
  • High energy, adaptability, and a solution-oriented mindset
  • Able to establish rapport and gain situational awareness quickly in single-touch interactions with customers
  • Strong digital communication skills with an emphasis on visual and verbal clarity during remote interactions
  • Able to work in a HYBRID setup
  • Able to work US core hours (6am - 5pm Pacific Time) while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions, and collaborative sessions
  • Excellent internet connectivity required

What we offer

  • Competitive salary
  • Comprehensive benefits
  • Real opportunities for growth
  • Cutting-edge AI tools
  • Robust training program
  • Inclusive office environment
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