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Fortnum & Mason Logo Fortnum & Mason · Sales

Sale Associate - Hampers

United Kingdom, London · Job Posted March 01, 2026
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Job Description

Join the Fortnum & Mason Hampers Team! Step into a world of timeless elegance and exceptional taste with Fortnum & Mason's Hampers Department. From luxurious food and drink collections to beautifully curated seasonal selections, each hamper is a celebration of British heritage and fine craftsmanship. Whether marking a special occasion or simply saying thank you, our iconic hampers are designed to delight, surprise, and indulge — the perfect gift for any moment worth celebrating. Join us in creating unforgettable experiences and joy giving things as a Sales Associate.

Job Responsibility

  • Delivering an exceptional personalised service on our hamper desks
  • Identifying customer profiles and recommending best products
  • Using D365 to ship orders around the world
  • Curating and completing the transactions of our hampers

Requirements

  • Experience in a fast-paced environment in a similar role/passion
  • Brings genuine enthusiasm for fine food and drink, inspiring customers with recommendations that elevate their shopping experience
  • A friendly warm approach with great people skills
  • Flexibility to work various shifts, including weekends
  • Outstanding communication skills

What we offer

  • Competitive hourly rate + paid overtime
  • Discretionary annual bonus (up to 5% of salary)
  • Up to 40% store and restaurant discounts
  • Subsidised staff restaurant using Fortnum’s ingredients
  • 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
  • Matched pension scheme and career development opportunities
  • Annual staff party and incredible gifts after 5 years
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