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Sale Associate - Cookshop

United Kingdom, London · Job Posted April 11, 2026
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Job Description

Join the Fortnum & Mason Cookshop Team! Step into Fortnum & Mason’s Cookshop, where culinary dreams come to life. Explore a carefully curated collection of premium cookware, kitchen gadgets, and stylish essentials designed to inspire every home chef. Whether you’re perfecting a recipe or gifting a foodie, our Cookshop offers quality, innovation, and timeless elegance to elevate your cooking experience. Join us in creating unforgettable experiences and joy giving things through our Cookshop department.

Job Responsibility

  • Delivering an exceptional personalised service for all things cooking and baking equipment/books
  • Identifying customer profiles and taste to enhance a storytelling experience
  • Complete transactions of products
  • Replenish stock onto the shop floor

Requirements

  • Experience in a fast-paced environment in a similar role/passion in cooking
  • Brings genuine enthusiasm for fine food and drink, inspiring customers with recommendations that elevate their shopping experience
  • A friendly warm approach with great people skills
  • Flexibility to work various shifts, including weekends
  • Outstanding communication skills

What we offer

  • Competitive hourly rate + paid overtime
  • Discretionary annual bonus (up to 5% of salary)
  • Up to 40% store and restaurant discounts
  • Subsidised staff restaurant using Fortnum’s ingredients
  • 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
  • Matched pension scheme and career development opportunities
  • Annual staff party and incredible gifts after 5 years

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