This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Salary Automotive Technician – Product Assurance Garage is responsible for advanced diagnostics, repair, and validation of development and production vehicles, with a strong focus on first-time quality, job site safety, and supporting prototype and development testing activities. This role requires deep technical expertise in automotive systems, electrical/electronic diagnostics, and vehicle software updates, as well as the ability to work independently, collaborate effectively with engineers and other technicians, and provide clear feedback and documentation on findings and repairs. With 8+ years of experience, the Salary Automotive Technician is expected to handle complex concerns, support root-cause investigations, and contribute to continuous improvement of garage processes and vehicle reliability.
Job Responsibility:
Perform advanced diagnostics and repair of vehicle systems, including electrical, electronic, and mechanical components
Diagnose and repair electrical systems, including wiring, batteries, modules, and electronic control units (ECUs)
Execute vehicle software maintenance and updates on ECUs and related hardware to ensure correct configuration and optimal performance
Set up and execute tests and inspections on vehicles and components using appropriate tools, instruments, and test rigs
Review failures and support root cause analysis on a variety of components and systems, documenting findings and recommendations
Assist in testing of prototypes, pilots, and development builds, including fit, function, and performance checks
Use diagnostic tools such as TechConnect, MDI, Vehicle Spy/NeoVi, oscilloscopes, multimeters, and other electrical test equipment to troubleshoot issues effectively
Maintain accurate records of work performed, including test results, repairs, parts used, and software levels in Workday or other GM systems, as required
Support vehicle coordination in and out of the Product Assurance Garage, including status updates to engineers, planners, and stakeholders
Communicate clearly with engineers, leaders, and other technicians on issues found, repair status, risks, and recommendations
Follow and reinforce GM safety standards and procedures, including high-voltage and lockout/tagout requirements, and maintain a clean, organized work area
Stay current by attending technical training, reviewing service information, and keeping up to date with new vehicle technologies
Contribute to continuous improvement by identifying opportunities to improve test methods, repair processes, and documentation
Requirements:
8+ years of experience as an Automotive Service Technician or equivalent role in an automotive development, service, or test environment
Degree, diploma, or trades certification in Automotive Service Technician or closely related field (e.g., ASEP, or equivalent)
Strong knowledge of automotive systems (powertrain, chassis, electrical, HVAC, body, and infotainment) and ability to explain systems and repairs to others
Proven ability to diagnose complex vehicle problems, including issues beyond those described on the work order or by the customer/engineer
Demonstrated ability to repair vehicles correctly the first time, with a focus on quality and repeatability
Able to read and interpret wiring diagrams, schematics, and service information, and use diagnostic/service tools such as TechConnect, MDI, and Vehicle Spy/NeoVi
Working knowledge of diagnostic tools such as oscilloscopes, multimeters, and other electrical test equipment
Ability to interpret work orders, estimate time required for tasks, and identify parts requirements, communicating them clearly via repair orders or equivalent systems
Strong documentation skills, including repair documentation, test reports, and update of records in GM systems
Demonstrated commitment to safety, including adherence to high-voltage, tool, equipment, and facility safety standards and procedures
Ability to stay current by attending technical training, reading and understanding service manuals, technical bulletins, and engineering releases
Strong communication skills and ability to maintain effective working relationships with customers, stakeholders, engineers, and other technicians
Nice to have:
Experience in a product assurance, development, or prototype garage environment
Demonstrated ability to support root cause investigations and provide clear, data-driven feedback to engineering teams
Experience coordinating or performing ECU software updates, configuration, and validation on development vehicles
Ability to mentor less experienced technicians by sharing diagnostic approaches, safety practices, and best-known methods
Evidence of strong character with integrity, honesty, accountability, and trust
Experience working with advanced technology-based solutions, including EV, hybrid, ADAS, and connected vehicle systems
Strong teamwork and collaboration skills, including working across functions (engineering, planning, operations, quality)
Class D License
Wrecker's License
Mobile Equipment Certification
Experience with creation, testing, troubleshooting, and documentation of electronic and/or control circuits is an asset
What we offer:
Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave
Healthcare, dental and vision benefits including health care spending account and wellness incentive
Life insurance plans to cover you and your family
Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement
GM Vehicle Purchase Plan for you, your family, and friends