Safety Team Member

• Be a friendly face and first point of contact for students who need support or reassurance overnight
• Keep our buildings and everyone in them safe, responding calmly to incidents or emergencies such as fire alarms, noise complaints, or maintenance issues
• Help students feel welcome, respected, and cared for - always treating everyone with empathy and professionalism
• Work closely with day and night teams to ensure seamless service and handovers
• Take pride in maintaining tidy, safe, and well-kept spaces
• Support with wellbeing or welfare matters, noticing when something isn't right and taking action to help
• Be a brand ambassador, living our CARE principles: Connect, Act, Respect, and Encourage

• Enjoy connecting with people and creating a safe, inclusive environment
• Stay composed and confident when faced with unexpected challenges
• Take pride in doing what's right and supporting others
• Preferred, have experience in a customer service role or residential environment - though this isn't essential. What matters most is your ability to connect with people and create a safe, welcoming atmosphere

Experience in a customer service role or residential environment

• A performance-related bonus paid twice a year
• 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent)
• A generous pension scheme where contributions between 4% and 11% depending on how much you save
• Life assurance worth 4 times your salary
• Share save scheme giving you access to purchase Unite Students shares at a discounted rate
• Enhanced Family Leave - including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Medicash (Health Cash Plan) - access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
• An Employee Assistance Programme (EAP) to ensure that you're supported as much as possible when you need it
• Free volunteering day per year to make a difference
• Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium
• 20% student rent at any of our direct let properties for your children, siblings, their children, or any student that depends on you