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As a Student Safety Team Member, you'll play a key part in keeping our students and buildings safe, comfortable, and welcoming throughout the night. You'll be the reassuring presence that helps students feel supported, cared for, and at home. You'll work closely with Student Safety Team Leader and your peers across the cluster, making a real impact every day. Every shift brings something different from doing safety patrols and updating Excel handovers, to responding to emails or supporting a student who needs help in the early hours. It's a role where you'll stay calm under pressure, connect with people, and make a real difference every night.
Job Responsibility
Be a friendly face and first point of contact for students who need support or reassurance overnight
Keep our buildings and everyone in them safe, responding calmly to incidents or emergencies such as fire alarms, noise complaints, or maintenance issues
Help students feel welcome, respected, and cared for - always treating everyone with empathy and professionalism
Work closely with day and night teams to ensure seamless service and handovers
Take pride in maintaining tidy, safe, and well-kept spaces
Support with wellbeing or welfare matters, noticing when something isn't right and taking action to help
Be a brand ambassador, living our CARE principles: Connect, Act, Respect, and Encourage
Requirements
Enjoy connecting with people and creating a safe, inclusive environment
Stay composed and confident when faced with unexpected challenges
Take pride in doing what's right and supporting others
Preferred, have experience in a customer service role or residential environment - though this isn't essential. What matters most is your ability to connect with people and create a safe, welcoming atmosphere
What we offer
Performance-related bonus paid twice a year
25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent)
Generous pension scheme where contributions between 4% and 11% depending on how much you save
Life assurance worth 4 times your salary
Share save scheme giving you access to purchase Unite Students shares at a discounted rate
Enhanced Family Leave - including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Medicash (Health Cash Plan) - access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
Employee Assistance Programme (EAP)
Free volunteering day per year
Access to online platform providing discounted retail and hospitality services
Access to 20% student rent at any direct let properties for your children, siblings, their children, or any student of depends on you