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The Safety & Standards Waterfront Manager is responsible for overseeing the daily operations of Aramark’s Foodservice Programs on the NNS Waterfront. This role is critical in maintaining strong client relationships and ensuring the effective management of Mobile Food Truck Vendor Partners and Stationary Canteen operations. The position serves as a key point of contact for operational needs related to occupational safety, food safety and sanitation, environmental compliance, employee training, and the execution of all Aramark safety processes and procedures.
Job Responsibility:
Conduct regular safety and quality audits, providing actionable feedback to ensure high service standards
Plan, organize, and deliver training programs that promote safe practices and working conditions across diverse environments
Lead and participate in incident investigations, communicate findings, and ensure timely closure of corrective actions
Evaluate current processes, perform gap analyses, and recommend improvements
Execute all required safety activities, including daily/weekly/monthly briefs, observations, FSQA checks, and training sessions
Drive continuous improvement initiatives to address compliance gaps and meet contractual requirements
Collaborate with Aramark Safety & Risk Solutions, Workplace Experience Leadership, Portfolio Operations, and client contacts to implement and enforce Aramark’s SAFE Commitment
Support location teams in meeting safety and standards requirements and assist with regional/district meetings and committee structures
Communicate vendor-related concerns and special occurrences to the General Manager daily
Proactively resolve vendor issues to minimize client involvement and disruptions
Monitor Vendor Partners during designated meal periods, conducting and documenting at least 15 inspections weekly
Assign monthly vendor schedules and communicate assignments clearly
Manage vendor badging processes and ensure compliance with PPE requirements
Track vendor performance, including customer counts, safety concerns, and special occurrences
submit weekly logs to the General Manager
Coordinate and follow up on all vendor service and project requests
Ensure vendors adhere to service models, menu development standards, and safety protocols
Collaborate with clients and vendors on site project planning
Plans and executes quarterly Vendor Partner Meetings
Conducts business reviews with each Vendor Partner twice per year, documenting conversations and expected outcomes
Requirements:
2 - 4 years of professional experience in safety
Minimum of 2 years in a management role
Strong knowledge of safety best practices, including HACCP, OSHA 10 General Industry, and ServSafe certification
Ability to build and maintain effective client relationships and deliver exceptional customer service
Strong collaboration skills to ensure a unified food service experience across departments
Ability to lift, carry, push, and pull up to 50 lbs occasionally
Ability to stand for extended periods
Must be able to safely operate an Aramark vehicle
Nice to have:
experience with management systems or a Certified Safety Professional designation
What we offer:
medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage