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Safety & Security Pool Officer

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Pyramid Global Hospitality

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Location:
United States , Phoenix

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Safety & Security Pool Officer, you will be responsible for maintaining the safety and security of hotel guests, team members, and property, with a primary focus on pool and recreation areas. This is a part-time position, the schedule for this role will be Friday - Sunday 10:00am - 6:00pm with some flexibility due to business needs.

Job Responsibility:

  • Patrol assigned areas of the resort, including pool and recreation areas, to ensure guest and team member safety
  • Maintain a visible security presence and provide professional, courteous guest assistance
  • Respond promptly and professionally to emergencies, incidents, and guest concerns
  • Investigate, document, and report accidents, incidents, losses, and disturbances in a timely and accurate manner
  • Complete detailed incident reports and required documentation
  • Conduct bag and cooler checks
  • Conduct patrols throughout the pool, ensuring egress points are secured
  • Conduct routine lockups and unlocks of hotel facilities as assigned
  • Perform daily and monthly safety inspections
  • Assist with traffic control and pedestrian flow when required
  • Demonstrate knowledge of emergency procedures and take appropriate action when required
  • Support ongoing efforts to reduce risk of injury, loss, and property damage

Requirements:

  • Previous customer service experience, required
  • CPR and First Aid Certification, required or ability to obtain within first 60-days
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional in emergency situations
  • Ability to write clear, accurate, and timely incident reports
  • Ability to work independently and as part of a team
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook)

Nice to have:

  • Previous hotel or resort experience
  • Prior security, safety, or public safety experience
What we offer:
  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Go Hilton travel benefits
  • Pyramid's travel benefits
  • Ongoing training and development opportunities

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
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