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Our Fire and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.
Job Responsibility:
Install, Commission and Servicing on our wide range of Enterprise Level CCTV and Access Control Systems, including Fire Detection and Intruder Alarm Systems
Retrofit upgrades / extensions to existing systems as part of remedial works packages
Provide high levels of customer service
Understanding site plans, to allow installs to take part based on site survey documentation
Reactive call outs to site, with an aim to provide a first-time fix
Provide on-site technical support and solutions to customers during both reactive and planned visits
Complete documentation in line with company standards
Work as part of a 24/7 on call rota
Advise customers on the latest products and services to improve efficiency
Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location
Requirements:
Good communication, interpersonal and organisational skills
Must be able to work independently and as part of a team
Flexible and self-motivated
Full UK driving licence
DBS clearance (for working in public sector environments)
Technical expertise in predominant skillset area and deep understanding of Electronic Security and Life Safety Systems
An understanding of networking fundamentals and OT infrastructure for CCTV and Access Control systems (servers/workstations/VMS)
Competent admin skills with sound working knowledge of internal business systems
Sound commercial awareness, knowledge of design and pricing of systems and upgrades
Service oriented but can interchange on Install related tasks when required
Good verbal communicator
Excellent team player and relationship builder
Previous employment within a BAFE/ SSAIB/ NSI accredited company
Valid CSCS/ECS Card
IPAF/ PASMA/ Asbestos Awareness certification
Knowledge of industry standard manufacturers
Can-do attitude and will to succeed
Empathetic and supportive
Best practice delivery focused
Nice to have:
Enterprise level system experience in CCTV and Access Control (desirable)
What we offer:
Generous holiday entitlement
Contributory pension scheme
Healthcare and wellbeing programmes
Professional development and training opportunities
Flexible working arrangements subject to business needs