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Safety & Security Ambassador

wilsonjames.co.uk Logo

Wilson James

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Location:
United Kingdom , London

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Category:
-

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Contract Type:
Not provided

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Salary:

14.70 GBP / Hour

Job Description:

As a Safety and Security Ambassador, you will be the primary point of contact for all safety, security and emergency situations on site. Acting as both a highly visible front-of-house representative and a critical operational responder, you will deliver exceptional customer service while ensuring the highest standards of safety, security and compliance. You will play a vital role in emergency response, first aid provision, life safety systems, and deputising for the Site Manager during incidents.

Job Responsibility:

  • Act as the primary on-site contact for safety, security and emergency incidents, including first aid response, alarm activations and evacuations
  • Deliver exceptional front-of-house and reception services, meeting and greeting visitors while maintaining a professional and welcoming environment
  • Conduct regular and ad-hoc safety, security and fire audits, proactively identifying and reporting risks or concerns
  • Lead initial responses and investigations for life safety alarms, fire activations and emergency evacuations
  • Manage and monitor access control systems, CCTV, visitor credentials, keys and security equipment
  • Carry out internal and external patrols, security screenings and contractor compliance checks
  • Deputise for the Site Manager during emergencies and business-critical incidents, ensuring continuity of operations
  • Maintain accurate security, safety and incident documentation in line with compliance and data protection requirements

Requirements:

  • Valid SIA Door Supervisor Licence (must be worn and visible on duty)
  • First Aid at Work certification with confidence in responding to medical incidents
  • Excellent verbal and written communication skills, with the ability to engage across all levels
  • Proven experience delivering high-quality customer service in a front-of-house or security environment
  • Professional appearance, positive attitude and ability to remain calm under pressure
  • Experience using access control systems, alarms and security technology
  • Physically capable of standing for extended periods and undertaking occasional physical tasks
  • Strong understanding of health & safety, fire safety and emergency response procedures

Nice to have:

  • Experience working in a corporate, high-profile or regulated environment
  • Fire Marshal or additional emergency response training
  • CCTV licence
  • Experience mentoring or supporting new team members
What we offer:
  • Mortgage and financial advice
  • vouchers for various shopping outlets and food stores
  • employee referral scheme
  • Life assurance scheme
  • access to mental health support specialists
  • Access to an Online GP for you and your dependents
  • Financial support
  • Discounts on hundreds of retail sites
  • Progression opportunities
  • Uniform and full induction provided
  • Employee Assistance Programme
  • Personal wellbeing resources
  • 24/7 confidential helpline

Additional Information:

Job Posted:
April 24, 2026

Expiration:
May 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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