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Safety and Security Manager

Mexico, Ciudad de México · Job Posted May 28, 2026
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Job Description

About the job To support the growth of IKEA by providing Specific safety & Security directional support to secure compliance with internal & external standards, monitoring we operate within our risk appetite and creating a risk aware culture. The Safety & Security Manager will work closely together with various departments and all management level throughout the organization to: Ensure a safe and secure environment for our customers, co-workers and visitors. Strengthen the IKEA brand and protect our assets. Maintain an overall risk aware and control culture. Maintain compliance with internal IKEA and external legal demands Your assignment During store operations:   Ensure a safe and secure environment for co-workers and customers through training, audits, and standards and national/local legal demands. Assist the Unit to meet the IKEAs intended level of Safety and Security by achieving positive results during Sec Check and insurance inspections. Co-ordinate with the unit Emergency Response Team and management for the handling of any emergency cases and provide appropriate action according to the store Emergency Management Plan. Secure incidents are properly reported in the incident reported tool and to insurance companies when applicable. Ensuring proper documentation and follow–up. Accountable for investigation of internal and external incidents and recommending resolution and revision of routines as necessary. Maximise the Unit profit by proactively implement measures to reduce the number of S&S related incidents. Identify areas prone to fraud and secure adequate controls are in place. Improve Sales results by partnering with business unit stakeholders to ensure inventory accuracy and detect source of shrinkage. Implement crowd management plan for peak days. Proactively identify emerging risks, and ensure early involvement in new initiatives in unit Be the initial point of contact when fraudulent activities or unethical behaviours (including but not limited to harassment, co-worker misconduct) are suspected or identified. Carry out first level investigation on fraudulent activities or unethical behaviours. Work together with the Retail Risk Manager to ensure IKEA Standards, Risk Management frameworks as well as legal demands are followed.

Job Responsibility

  • Ensure a safe and secure environment for our customers, co-workers and visitors
  • Strengthen the IKEA brand and protect our assets
  • Maintain an overall risk aware and control culture
  • Maintain compliance with internal IKEA and external legal demands
  • Ensure a safe and secure environment for co-workers and customers through training, audits, and standards and national/local legal demands
  • Assist the Unit to meet the IKEAs intended level of Safety and Security by achieving positive results during Sec Check and insurance inspections
  • Co-ordinate with the unit Emergency Response Team and management for the handling of any emergency cases and provide appropriate action according to the store Emergency Management Plan
  • Secure incidents are properly reported in the incident reported tool and to insurance companies when applicable
  • Accountable for investigation of internal and external incidents and recommending resolution and revision of routines as necessary
  • Maximise the Unit profit by proactively implement measures to reduce the number of S&S related incidents
  • Identify areas prone to fraud and secure adequate controls are in place
  • Improve Sales results by partnering with business unit stakeholders to ensure inventory accuracy and detect source of shrinkage
  • Implement crowd management plan for peak days
  • Proactively identify emerging risks, and ensure early involvement in new initiatives in unit
  • Be the initial point of contact when fraudulent activities or unethical behaviours (including but not limited to harassment, co-worker misconduct) are suspected or identified
  • Carry out first level investigation on fraudulent activities or unethical behaviours
  • Work together with the Retail Risk Manager to ensure IKEA Standards, Risk Management frameworks as well as legal demands are followed

Requirements

  • Occupational Health and Safety
  • Investigations
  • Administrations, auditing or controlling
  • Technical Security Systems
  • Fire Codes
  • Building Codes
  • Local criminal or civil laws
  • Insurance
  • Emergency response handling

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