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Public Health Management Corporation · Insurance

Safety and Claims Coordinator

United States, Philadelphia · Job Posted February 16, 2026
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Job Description

The Safety and Claims Coordinator supports PHMC's commitment to creating safe, supportive environments by helping track and analyze incidents, supporting follow-up activities, and partnering with programs to strengthen safety practices across the organization. This is an exempt professional role responsible for providing day-to-day operational and administrative support to PHMC’s incident and claims reporting processes.

Job Responsibility

  • Independently manage the entry, maintenance, and reconciliation of incident, loss, and claims data
  • Track claim incident, loss coordination and lifecycle activity, documentation requirements, deadlines, and follow-up actions
  • Exercise judgment in identifying discrepancies, escalating issues, and prioritizing claims activity
  • Maintain auditable electronic and physical claim files
  • Prepare and submit claims documentation to insurance carriers and external partners
  • Monitor carrier communications and determine appropriate follow-up or escalation
  • Support claim resolution and closure activities
  • Support tracking and monitoring of loss activity and incident data to identify trends
  • Assist with documentation and follow-up related to incident investigations
  • Serve as a liaison to programs and staff for routine safety and risk coordination
  • Coordinate the development and dissemination of safety and risk communications informed by incident trends and other data
  • Intake, log, and route legal documents
  • Track deadlines and ensure timely routing

Requirements

  • Bachelor’s degree in Public Health, Safety, Business, or a related field required
  • equivalent education with experience may be considered
  • Three (3) to five (5) years of experience in claims coordination, risk management, safety administration, insurance operations, or a similar operational or administrative role
  • Ability to exercise independent judgment and discretion in managing work
  • Strong analytical and problem-solving skills related to claims and incident data
  • High attention to detail and accuracy
  • Proficiency in Microsoft Office, especially Excel
  • Strong written and verbal communication skills
  • Ability to handle sensitive and confidential information
  • Ability to travel locally as required
  • Valid driver's license with the ability to operate a motor vehicle
  • Ability to perform physical activities associated with site inspections, including ascending and descending stairs, climbing, and moving, pushing, or lifting to 25 pounds
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