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Safer Gaming Specialist

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Dan Murphy's

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Location:
Australia , Richmond

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At ALH, providing a safer gaming environment isn't just a policy it’s a core part of our venue experience and our social license to operate. We are looking for a Safer Gaming Specialist (Regulatory Affairs) to act as a critical bridge between our operations and state regulators. In this role, you will be the primary point of contact for gaming investigations, ensuring ALH responds with professionalism, accuracy, and integrity. You will stay ahead of the curve by monitoring legislative changes and translating complex regulatory shifts into actionable insights for our wider team.

Job Responsibility:

  • Regulator Liaison & Investigations: Manage the end-to-end process for regulator investigation requests. You will gather evidence, collaborate with internal teams, and ensure all responses are timely and consistent
  • Compliance & Self-Reporting: Identify and notify regulators of any breaches in line with our internal framework, maintaining meticulous records of all correspondence and ongoing cases
  • Policy & Trend Analysis: Monitor national and state gaming policy developments. You’ll perform trend analysis on investigations to identify risks and drive continuous process improvements across the business
  • Internal Advocacy: Work closely with Gaming Compliance Specialists and the Legal Team to mitigate risks and ensure our venues are supported in meeting their regulatory obligations
  • Program Advancement: Help evolve our safer gaming practices, tools, and partnerships to ensure ALH remains a leader in responsible gambling

Requirements:

  • Bachelor’s Degree in appropriate field of study or equivalent work experience
  • Minimum 3+ years of relevant experience in similar role
  • Experience working with business stakeholders within a cross-functional matrix environment
  • Demonstrated ability to influence, establish and maintain strong relationships with operational stakeholders
  • Understanding of responsible gaming / responsible gambling practices
  • Experience in complaints/investigations preferably in gaming/gambling

Nice to have:

  • Previous work in gaming, hospitality or casino environments
  • Experience in (land based or online) in gaming industry or in an industry in a highly regulatory setting
  • Experience in management of compliance obligation maintenance
What we offer:
  • We offer flexible working in every sense
  • An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
  • Monthly meeting-free days
  • Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career

Additional Information:

Job Posted:
January 15, 2026

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