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SAFe Scrum Master

Costa Rica, Barreal de Heredia · Job Posted January 26, 2026
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Job Description

The SAFe Scrum Master coordinates and ensures all activities follow the principles of the Scrum Framework. The SAFe Scrum Master work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Job Responsibility

  • Coordinates and ensures all activities follow the principles of the Scrum Framework
  • Leads teams through work actions that can be completed within timeboxed iterations called sprints and tracks progress through 5-minute stand-up meetings
  • Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas
  • Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed
  • Follows established guidelines/procedures

Requirements

  • Experience with the SDLC (less than 5 years)
  • Excellent communication skills, leadership competencies, and high level of emotional intelligence
  • Experience working in an Agile Scrum environment or good familiarity with the Agile methodologies
  • Experience in working in multi-team environment
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Bachelor’s degree in computer science or related field

Nice to have

  • Prior insurance operations background
  • Technical documentation abilities
  • Advanced knowledge of Agile/Scrum/Kanban development methodology
  • Working knowledge of Agile Project Management Tools
  • Scrum Master certification
  • Previous experience planning and managing large projects
  • Prior experience in the health solutions industry
  • Working experience with IT teams

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