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SaaS Sales Engineer

United States, Pittsburgh 80000.00 - 124000.00 USD / Year · Job Posted January 11, 2026
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Job Description

As the SaaS Sales Engineer, you will support the go-to-market strategy for Master Lock's connected LOTO (Lockout Tagout) solution - an innovative SaaS-based safety platform transforming workplace compliance across high-risk industries. You'll lead technical sales demonstrations, shape customer onboarding experiences, and act as the subject matter expert helping drive digital adoption in safety programs. This is an entrepreneurial, cross-functional role embedded with a nimble and growing team driving a shift from mechanical to connected solutions.

Job Responsibility

  • Partner with the outside sales team to schedule and deliver customized product demonstrations to prospective customers
  • Translate technical product features into business value and ensure alignment with end-user safety workflows
  • Lead onboarding and training for new customers, ensuring seamless setup and adoption of the Connected LOTO solution
  • Act as a subject matter expert on LOTO regulations (OSHA 1910.147) to educate customers and address compliance questions
  • Gather customer feedback and influence product roadmap by identifying new features and solution improvements
  • Document customer engagement activity in the CRM system and maintain a pipeline of opportunities
  • Support RFPs, technical documentation, and marketing content to accelerate the sales process
  • Collaborate cross-functionally with product, engineering, marketing, and sales leadership to refine strategy and drive growth
  • Represent Master Lock at trade shows, conferences, and industry events

Requirements

  • 7-10 years of experience in SaaS sales engineering or technical pre-sales roles
  • Strong communication and presentation skills with the ability to communicate technical information to both technical and non-technical audiences
  • Experience working with safety or maintenance teams in industrial or manufacturing environments
  • Proficiency in Microsoft Office programs (PowerPoint, Excel, Word, Outlook)
  • Past experience using any CRM platform (HubSpot, Oracle, SAP, Salesforce, Dynamics, etc.)

Nice to have

  • Bachelor's degree in engineering, safety, or similar
  • Experience selling or supporting workplace safety solutions or regulatory compliance tools
  • Ability to manage multiple sales opportunities in a fast-paced environment
  • Experience developing onboarding models or customer training programs
  • Familiarity with LOTO regulations (OSHA 1910.147)

What we offer

  • Annual bonus plan based on company and individual performance, or a role-based sales incentive plan
  • Robust health plans
  • Market-leading 401(k) program with a company contribution
  • Product discounts
  • Flexible time off benefits (including half-day summer Fridays per policy)
  • Inclusive fertility / adoption benefits
  • Employee Resource Groups

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