SaaS Operations Specialist Jobs

Instabee

Location:
Sweden, Stockholm

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

In 2022, Instabee was founded after combining Budbee and Instabox - two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox, and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler. Always with the consumer at heart. We’re fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans on stopping anytime soon. As we continue to expand, the complexity of Instabee grows in parallel. With that in mind, we’re now looking for you to help us on the journey ahead.

Job Responsibility:

Help out on a global level by assessing the needs of Instabee and putting effective solutions in place, driving continuous improvement of our platforms
Administer, develop, configure, and support IT- and Business applications with a focus on Google Workspace and CRM, amongst other systems
Design, implement, and improve automation for Instabee's tech platforms and best practices
Provide system administration, configuration, and support on a global level and implement solutions both globally and locally across all Instabee markets
Help set up ways-of-working and best practices in close collaboration with the local teams
Support and guide our local Instabee teams and assist in cross-team collaboration and communication
Proactively identify and work to resolve problems in our fast-paced environment
Continue to build on the great culture of dedication, collaboration, and caring for each other, while having fun

Requirements:

At least 4 years of experience working with Google Workspace in an agile and high-paced environment
3+ years of knowledge and experience as a CRM Administrator
Experience in IT support
Experience with advanced UI & workflows
Analytical skills and a strong ability to solve problems
The ability to provide constructive feedback and collaborate effectively
Experience from handling several markets (global or multi-region)
Experience working in a fast-growing company organization with high levels of ambiguity and flat hierarchy structures

Nice to have:

Experience in scripting (e.g., Java, Powershell, Google Apps Script)
You’re great at making others shine and intrinsically motivating others
Experience with Slack
Knowledge of Mobile Device Management (MDM)
Experience utilizing Jira Service Management
Familiarity with IT security principles and best practices

What we offer:

Sky-High Office: Modern and newly renovated with a 360-degree view around Stockholm
Puppy Friendly: Bring your dog to work - we've got a whole floor for our furry friends
Fun & Games: Ping pong, Shuffleboard, Foosball, and even a Karaoke Room for your leisure time
Parental Pay for Six Months
A Day Off on Your Birthday
Flexible Hours: Hybrid setup with working hours that adapt to your lifestyle
Wednesdays Tech Breakfasts & Tech Demos
Modern Tech Stack: Work with cutting-edge technology every day

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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SaaS Operations Specialist