SaaS Operations Engineer Jobs

Cloud Operations Engineer

The Cloud Operations Engineer role is an individual contributor who is responsib...

Location

Philippines , Manila

Salary:

Not provided

Crescendo

Expiration Date

Until further notice

Requirements

3-5 years experience in business analysis techniques and business process engineering
Some knowledge/experience with modern scripting languages
Good knowledge administering and configuring enterprise productivity or line of business platforms
Knowledge of modern SaaS platforms and cross-platform integrations
SDLC knowledge
Knowledge of and experience applying structured IT change management procedures
Strong business acumen and communication skills

Job Responsibility

Effectively communicate complex concepts with vendors, customers, co-workers and management, both verbally and in writing
Engage with business partners to analyze opportunities and implement innovative process and technology solutions
Evaluate, implement, and support reference integration architectures between platform systems
Perform advanced administration and troubleshooting of Crescendo platform systems
Own the change management and configuration/maintenance processes for specific Crescendo network and cloud platforms
Strategize with the global IT manager on new platform/app initiatives, feature rollouts, and potential integrations between platforms
Collaborate with the information security team to ensure that platforms are secure and meet Crescendo standards
Monitor platforms and address availability and security issues as they arise
Assist the information security team in performing regular access audits and performs role & license changes as appropriate within each platform
Maintain documentation in Crescendo’s Confluence wiki on platform management best practices, admin guides and troubleshooting guides

Fulltime

Lead IT Operations Engineer

Flipdish is seeking an experienced Lead IT Systems Engineer to strengthen our gl...

Location

Pakistan , Karachi

Salary:

Not provided

Flipdish

Expiration Date

Until further notice

Requirements

5+ years of experience in a 3rd line or systems engineering role, ideally within a fast-scaling environment
Strong technical knowledge of MacOS, Windows, and endpoint management tools (e.g. Kandji and ManageEngine)
Advanced understanding of identity and access management in Okta and Google Workspace
Experience with Zero Trust principles, and security enforcement in environments without traditional domain infrastructure (e.g. no Windows Active Directory domain)
Experience with AI prompt engineering
Strong understanding of networking fundamentals, LAN/WAN and secure connectivity
Experience automating workflows via APIs or infrastructure-as-code tools
Excellent problem-solving and troubleshooting skills
Excellent documentation and communication skills
Comfortable experimenting with AI tools and building small scripts or agents to automate routine work and improve efficiency, using good judgement on data, security and access

Job Responsibility

Own all aspects of IT and infrastructure for the Karachi office, including network configuration, Wi-Fi and LAN management, endpoint management, and physical site operations such as power, cabling, connectivity, and point of contact coordination with our office facilities provider
Manage and secure company-wide systems such as Google Workspace, Okta, Slack, Notion, and Trelica setting standards, guardrails, and review practices
Administer identity and access management (IAM), including SSO, MFA, and least-privilege enforcement
Lead vulnerability management and patching across all device fleets
Design and implement security and compliance automation aligned to CIS and SOC2 frameworks
Manage device compliance and configuration through MDM tools (Kandji, Intune, or equivalent)
Develop and maintain scripts (Python, PowerShell, Bash) to automate IT processes and improve efficiency
Maintain secure office Wi-Fi and LAN configurations
Support integration between SaaS systems using APIs and automation tools, working with the Head of IT in prioritising and sequencing work across the team
Collaborate with InfoSec on incident response, monitoring, and reporting

Fulltime

Software Development Engineer II – Machine Learning Operations

We are seeking a Full-Stack Engineer to be a key member of the Everseen ML Opera...

Location

Serbia , Belgrade

Salary:

Not provided

Everseen

Expiration Date

Until further notice

Requirements

2-3 years of work experience in a relevant role and global SaaS company
Experience in ML infrastructure, MLOps, or Platform Engineering
Strong programming skills, with experience in Front-End development, in React and Angular
Understanding ML lifecycle, model versioning, and monitoring
Experience with back-end frameworks on top of NodeJS ( NestJS )
Hands-on experience with Kubernetes, Docker, and cloud services
Experience with CI/CD tools (e.g., GitLab, Jenkins)
Excellent communication and collaboration skills
Experience with Infrastructure as Code (e.g., Terraform)
Possesses a comprehensive understanding of technical concepts and terminology relevant to Everseen's products and services

Job Responsibility

Design and develop new features and functionalities
Ensure that the developed solutions meet project objectives and enhance user experience
Design and implement reusable, testable, efficient, and elegant code based on requirements
Ensure adherence to coding standards and best practices
Create, maintain, and run unit tests for both new and existing applications and services
Aim to deliver defect-free and well-tested solutions
Analyze and collect data from various sources such as log files, application stack traces, and thread dumps
Utilize data analysis to identify trends, patterns, and potential areas for improvement
Create and maintain CI/CD integration using various tools
Automate the build, test, and deployment processes to ensure efficiency and reliability

Fulltime

Product Manager – Space Technology

Are you ready to shape the future of advanced technology? Join our client, an em...

Location

France , Grand Est

Salary:

Not provided

NewSpace Technical

Expiration Date

Until further notice

Requirements

Engineering degree (aerospace, software, or similar)
5+ years experience in space or complex tech sectors
Strong knowledge of satellite operations, ground systems, and software engineering
Business-focused, agile, and innovative mindset
Fluent in English, with excellent communication skills

Job Responsibility

Identify market opportunities and translate customer needs into products
Lead discovery and productization: prototype, iterate, and launch
Collaborate across R&D, sales, and marketing to ensure success
Represent the company at global conferences and trade shows
Influence company strategy and deliver measurable business impact

What we offer

Relocation support available for successful candidates relocating within Europe or from the USA
Flexible working hours
Opportunity to directly work with leadership to shape the company’s future
Travel opportunities (10-20%) to meet clients and attend industry events

Fulltime

Associate Support Engineer

We’re looking for an Associate Support Engineer to join us at tiney — a fast-gro...

Location

United Kingdom , London

Salary:

28000.00 GBP / Year

TINEY

Expiration Date

Until further notice

Requirements

Curiosity and interest in technology
Strong communication skills, especially in explaining things simply
Organised and reliable working style, comfortable managing your own workload
Enjoyment of problem-solving and pattern-spotting, especially within real user issues
A proactive approach, looking for root causes rather than short-term fixes
Comfort collaborating across multiple teams and engaging with both teammates and external users

Job Responsibility

Provide internal technical support for the tiney team — including tools, apps, laptops/devices, accounts, and troubleshooting
Support childminders and families with technical questions that are escalated to the tech team
Investigate bugs and issues in our apps and platform, reproducing problems and gathering structured details
Write clear, thoughtful bug reports and tickets for the engineering team — helping turn issues into action
Maintain and improve documentation, ensuring recurring issues are documented and that processes are easy to follow
Handle IT operations tasks such as managing access, user accounts, and basic systems administration
Spot patterns and propose improvements to reduce support load and make our apps and systems simpler and more robust over time
Communicate clearly with non-technical users in a calm, supportive, and friendly way

What we offer

Stock options
28 days annual leave (including Christmas shutdown)
Company-funded childcare contribution (up to £5k per year)
Paid reflection day + birthday day off
Therapy support via Self Space
Sabbatical after 5 years
Life and long-term sickness insurance
Hybrid working flexibility
Regular team meet-ups and off-sites

Fulltime

Director of Solutions Engineering

We’re looking for a Director of Solutions Engineering to lead and scale our pre-...

Location

United States , Flexible

Salary:

Not provided

Crescendo

Expiration Date

Until further notice

Requirements

10+ years in Solutions Engineering / Sales Engineering
5+ in leadership roles
Proven success building and scaling teams in high-growth SaaS (ideally CX, AI, or infrastructure)
A track record of winning large, strategic deals through technical depth, creativity, and strong executive presence
Ability to operate with agility — from being hands-on in a demo to guiding C-suite strategy sessions
Strong cross-functional instincts: you know how to influence product, marketing, and sales to create leverage
A builder’s mindset: process design, playbook creation, and team development energizes you

Job Responsibility

Build and scale Crescendo’s Solutions Engineering team, setting the bar for technical excellence and customer storytelling
Partner with Sales Leadership to craft winning deal strategies for key accounts and enterprise prospects
Design repeatable demos, frameworks, and proofs-of-concept that showcase Crescendo’s Managed AI + Superhuman differentiation
Design and oversee Solutions Engineer training, career level framework, and professional development
Own department metrics, monthly and quarterly business reviews, and capacity planning in a high-growth environment where every quarter will be bolder than the last
Own the playbooks by which we deliver demos, gather technical requirements, and translate customer feedback into clear product insights that inform roadmap decisions
Collaborate with technical stakeholders and other Sales Enablement stakeholders on translating technical documentation into customer-facing resources
Develop scalable processes and enablement for pre-sales engagements, ensuring consistency across the global team
Build trusted advisor relationships with prospects, executives, and technical stakeholders to drive deal velocity and expansion

What we offer

Competitive compensation, equity, and benefits that reflect the value of top talent

Fulltime

Senior Engineering Manager

Senior Engineering Manager role at Atlassian requiring leadership, planning, and...

Location

United States , San Francisco

Salary:

205700.00 - 274300.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Electronics Engineering, or a related field
10 years of progressive software development experience building large-scale and modern web software at a SaaS company
5 years of experience managing software engineers
experience driving operational and engineering excellence improvements across teams
setting and maintaining standards for engineering teams
must pass technical interview.

Job Responsibility

Plan, initiate, and manage information projects for the development of a new foundation for web properties to increase experiment speed, increase developer productivity, improve SEO, and more
ensure the foundation meets Atlassian’s long-term business needs and work with stakeholders to migrate over
lead and guide a team of software engineers for Atlassian’s collaboration software products through hiring, mentoring, and hands-on career development
work with product managers and principal engineers to guide the roadmap for scaling and evolving critical infrastructure
champion cultural and process improvements through engineering excellence, quality, and efficiency
drive revenue growth through experimentation and data-driven development
drive operational and engineering excellence improvements across teams, setting and maintaining standards for engineering teams.

What we offer

Health and wellbeing resources
paid volunteer days
wide range of perks and benefits designed to support you and your family
engagement with local community.

Fulltime

Solutions Engineer

Jeeves is a groundbreaking financial operating system built for global businesse...

Location

Mexico , Mexico City

Salary:

Not provided

Jeeves

Expiration Date

Until further notice

Requirements

3 years of experience in a Solutions Engineer / Consultant role within a SaaS financial technology or ERP-related company (e.g., Bill.com, Concur, Toptal, Salesforce, Oracle, or similar)
Fintech Expert: Strong understanding of financial systems and processes — ideally with a finance or accounting background
Familiarity with SaaS solution selling, including conducting technical discovery and delivering customized demos
Experience engaging with enterprise clients and navigating complex deal cycles
Deep understanding of ERP or financial software workflows (AP/AR, expense management, GL structures, month-end close)
Ability to translate business needs into product solutions — both technically and strategically
Clear and confident communicator across technical and non-technical audiences
English fluency required
additional Spanish or Portuguese a plus
Comfortable working cross-functionally in a fast-paced, startup environment

Job Responsibility

Discovery & Solution Design: Lead deep-dive discovery sessions with prospects to uncover business processes, pain points, and goals. Map customer workflows, KPIs, and existing systems (ERPs, AP/AR, etc.). Translate findings into tailored Jeeves solutions that drive value and meaningful business outcomes. Scope out implementation requirements
Product Demonstrations: Deliver customized product demos for multiple personas — from CFOs and Controllers to Operations and Finance teams. Highlight business value, not just features, demonstrating ROI and process transformation
Technical & Business Fit: Partner with prospects to evaluate integration, scalability, and data flow needs. Collaborate with product and engineering teams to represent client requirements clearly. Serve as the technical authority during the sales cycle, ensuring accurate expectations and smooth handoffs to post-sales
Cross-Functional Collaboration: Work closely with Account Executives on strategy and deal execution. Collaborate with Key Account Managers (KAMs) for upsells and cross-sells within existing enterprise accounts. Communicate customer feedback and product insights to internal teams to inform roadmap decisions
Implementation Scoping (Pre-Sales): While not responsible for implementation, you will scope out the requirements for solution rollouts, ensuring that configurations are feasible, efficient, and aligned with customer goals

Fulltime

SaaS Operations Engineer

JFrog

Location:
India , Bangalore

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 26, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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SaaS Operations Engineer

JFrog

Location:India , Bangalore

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 26, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for SaaS Operations Engineer

Cloud Operations Engineer

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Location:
India , Bangalore

Category:
IT - Software Development

Contract Type:
Not provided

Job Posted:
December 26, 2025