SaaS Cloud Service Delivery Manager Jobs

Principal Product Manager – Network as a Service, NaaS - Platforms

The Network as a Service (NaaS) team at T-Mobile is an emerging business unit fo...

Location

United States , Bellevue

Salary:

133800.00 - 241400.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Deep expertise in platform product management, including API-driven and cloud-based platforms
Strong business acumen, aligning platform vision with enterprise strategy and customer needs
Experience managing cross-product platform capabilities, ensuring scalability, security, and efficiency
System thinking, with an ability to break down complex technical systems into modular and reusable components
Proven leadership, coaching, and mentoring skills, fostering a growth mindset across teams
Exceptional communication and influence, engaging senior executives and cross-functional stakeholders
Strong technical program management expertise, with experience managing end-to-end delivery of complex platform solutions
Bachelor's Degree in Engineering, Business, or related field
10+ years of Product Management experience, ideally in network services, platforms, or enterprise SaaS
Proven track record of owning and scaling enterprise platform products

Job Responsibility

Define and own NaaS platform vision, strategy, and roadmap, ensuring alignment with business, technical, and product needs
Partner with product managers to translate individual product requirements into scalable, reusable platform capabilities
Apply system thinking to design robust, scalable, and modular platform solutions that serve multiple use cases
Conduct competitive analysis and industry research to ensure platform innovation and technical differentiation
Secure funding for platform initiatives, building strong business cases and conducting ROI analysis
Lead end-to-end execution, including defining platform scope, managing roadmaps, and ensuring seamless integration across NaaS products
Work closely with engineering, architecture, and DevOps teams to deliver secure, scalable, and high-performing platform solutions
Own and prioritize the platform product backlog, balancing feature development, technical debt, and business priorities
Ensure compliance with security, data privacy, and regulatory standards across NaaS platform solutions
Drive technical program management efforts, ensuring efficient execution, risk mitigation, and dependency management

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Customer Success Manager

Customer Success Manager for OpsRamp (Part of HPE Hybrid Cloud Business unit), m...

Location

India , Hyderabad

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
At least 8+ years of experience in Customer Success, Service Delivery, Pre-Sales, Solution Architecture, or Consulting (Enterprise B2B SaaS preferred)
Proven success in Account Management, Customer Growth, and achieving revenue targets
Strong technical knowledge in infrastructure domains including Compute, Network, Storage, and Cloud technologies
Understanding of infrastructure management and experience with intelligent automation platforms
Exceptional communication, presentation, and influencing skills
Strong business acumen and proactive approach to identifying growth opportunities
Excellent time management and ability to juggle multiple priorities
Ability to navigate ambiguous situations while delivering high-quality outcomes

Job Responsibility

Manage customer portfolio, satisfaction, success, retention and avoid churn
Secure renewals and drive growth and scaling of customer programs
Be accountable for renewal and Upsell/Cross sell customer quota
Strategic account planning and stakeholder mapping
Deliver and communicate ROI for clients throughout customer lifecycle
Build relationships with key stakeholders in customer's organization
Coordinate workstreams across Shared Services, Education, Support, and active engagements
Act as voice of the customer with product and engineering teams
Represent OpsRamp as domain and product expert in customer interactions and events

What we offer

Health & Wellbeing comprehensive benefits suite
Personal & Professional Development programs
Unconditional Inclusion environment
Career development opportunities
Flexible work arrangements

Fulltime

Engineering Manager

We’re looking for an Engineering Manager who provides both leadership and techni...

Location

United States

Salary:

160000.00 - 200000.00 USD / Year

Andium

Expiration Date

Until further notice

Requirements

5+ years of experience actively managing software engineering teams
Led multiple engineering teams with proven success in delivery and execution
Proven track record of leading teams in SaaS startup environments, from early-stage growth through scaling
Strong understanding of cloud-native architectures, CI/CD pipelines, and modern web service design
Experience driving cross-functional collaboration between Product, Design, QA, and DevOps
History of delivering features that drive measurable business outcomes (e.g., user retention, performance improvements, reliability)

Job Responsibility

Collaborate closely with Product Management and Design to define requirements, scope, and delivery timelines for SaaS features and platform improvements
Manage day-to-day operations of one or more software engineering teams, ensuring timely, high-quality delivery
Drive agile processes—including retrospectives and sprint planning—to maintain team velocity and focus
Establish clear goals, KPIs, and development metrics to measure progress and team impact
Partner with Customer Success and Support to triage and prioritize production issues and client feedback
Promote cross-functional communication and ensure engineering alignment with company priorities
Mentor, coach, and develop engineers at varying levels of experience to foster growth and autonomy
Collaborate with senior engineering leadership on architectural decisions and long-term technical strategy
Contribute to hiring efforts and help onboard new team members effectively
Maintain high standards of code quality, scalability, and performance, and participate in technical reviews where appropriate

What we offer

competitive equity package

Fulltime

Manager, Software Engineering

As a Software Engineering Manager at Highspot, you will inspire, lead, and grow ...

Location

India , Hyderabad

Salary:

Not provided

Highspot

Expiration Date

Until further notice

Requirements

At least 3+ years experience managing software engineering teams
Hands-on experience developing and scaling cloud-native applications and frameworks
Interest in attracting and retaining engineering talent from diverse backgrounds
Proven success as a partner and collaborator who prioritizes the success of the team over individual aspirations
Understanding of the SDLC for SaaS applications and previous experience designing and building software products at scale
Working knowledge of modern object-oriented and functional programming languages (Javascript/Typescript, React, Ruby, Python preferred)
At least senior engineering proficiency and skills in writing, reviewing and maintaining production-quality code
Experience building and maintaining 1st and 3rd party integrations

Job Responsibility

Lead a team of engineers, inspiring and motivating your team to do their best work
Manage the smooth execution of the team against product and engineering delivery goals
Participates in and facilitates stakeholder communication about the team’s progress and shifting timelines
Bring your technical expertise to the evolution of Highspot’s software
ensure that our architecture and stack are optimized
Consistently deliver a product that maximizes product quality, security, and reliability
Leverage AI strategically to infuse the Highspot product
Collaborate with key partners in your product area
Mentor and guide the professional and technical development of the engineers on your team
Uphold and build upon Highspot’s culture

Fulltime

Cloud Developer

As a Cloud Developer at HPE, you will design and develop scalable and robust Obs...

Location

India , Hyderabad

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Must have 7-10 years of experience in designing, implementation and deployment of highly scalable SaaS applications/platforms and distributed systems
Strong background in Core Java, Multi-Threading, Data Structures, Distributed Systems, Spring framework, Spring Boot, Spring security, Hibernate
Proven abilities to prepare necessary Design Specifications, participate in Design and Code Reviews and work with Customer Support Teams for Customer Escalations
Strong Experience with the design and implementation of OAuth / SAML tooling
Experience in authentication and authorization mechanisms such as JWT, session-based authentication, and role-based access control (RBAC)
Strong data structure and algorithm skills to work with distributed backend systems
Experience designing and building APIs
Experience working with redis, elasticsearch, cassandra, mysql
Familiarity with Agile development methodologies and CI/CD environment
Participate in Design and Code Reviews and work with Customer Support Teams for Customer Escalations

Job Responsibility

You write scalable, robust, testable, efficient, and easily maintainable code
Responsible for development, support and maintenance of one or more modules related to observability data points
Optimize the application for maximum speed and scalability
Collaborate with front-end developers to integrate user-facing elements with server-side logic
Work closely with DevOps and infrastructure teams to deploy and monitor applications in production environments
Involving in life-cycle project delivery work that includes requirement analysis, designing, building, testing and deployment
Analyse use cases and requirements to design secure and scalable solutions

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Career development programs
Inclusive environment
Health & Wellbeing support
Opportunity to stretch and grow your career
Flexibility to manage work and personal needs

Fulltime

Advanced Delivery Architect

As an Advanced Delivery Architect (ADA) within Wiz’s Advanced Services organizat...

Location

United States

Salary:

171000.00 - 225000.00 USD / Year

Wiz

Expiration Date

Until further notice

Requirements

5+ years of experience in Professional Services, Consulting, Solutions Architecture, or similar customer-facing roles
Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP)
Solid understanding of core cloud security domains (CSPM, CWPP, CIEM, CNAPP)
Experience deploying or integrating cloud security tools or SaaS solutions
Familiarity with Infrastructure-as-Code tools (Terraform, CloudFormation, or ARM templates)
Scripting or automation experience (Python, Bash, PowerShell, or similar)
Strong written and verbal communication skills — able to convey technical concepts to both technical and non-technical stakeholders
Ability to manage customer expectations, track deliverables, and drive projects to completion
Problem-solving mindset and ability to work independently in dynamic, fast-paced environments
Collaborative and curious, eager to learn from others and share knowledge with the team

Job Responsibility

Deliver Wiz Advanced Services engagements independently across one or more service domains (e.g., Wiz Cloud, Wiz Code, Wiz Defend)
Lead customer onboarding, configuration, and deployment projects, ensuring timely and accurate completion of deliverables
Serve as a trusted advisor to customer stakeholders, helping them adopt Wiz effectively and gain confidence in their cloud security operations
Translate customer goals into actionable technical plans, using Wiz playbooks and best practices to guide delivery
Identify risks or blockers in project delivery and collaborate with Delivery Managers and senior ADAs to resolve them
Capture lessons learned, contribute to re-usable assets, and share improvements with peers
Participate in workshops and discovery sessions to align Wiz capabilities with customer needs
Maintain an up-to-date understanding of Wiz products, cloud ecosystems, and integration approaches
Collaborate with peers, PMO, and leadership to improve delivery processes and ensure consistent quality
Contribute to onboarding and informal mentoring of Associate ADAs

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

Cloud Operations Analyst

Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 c...

Location

India , Bengaluru

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Engineering graduate with 4-6 years of relevant experience
EC2, IAM, ECS, S3, VPC, Cloud watch, EKS, storage, Databases, Alerting Infrastructure
Good technical Knowledge on Cloud infrastructure components viz. Compute, network, security
Experience on Containers/VMware
Experience in infrastructure setup, services operation and governance in Public cloud environments(AWS)
Demonstrated experience with Saas solutions and services, particularly managing enterprise applications on AWS cloud, focusing on availability and performance
In-depth knowledge of AWS services like storage, Databases, IAM, ECS, EKS etc.
Manage and Administer cloud platforms of AWS hosting enterprise applications and databases in accordance with Company Security Guidelines
Good working experience on Cloud Projects both - Private and Public Clouds
Knowledge of cloud SLA’s and SLA based delivery Mechanisms

Job Responsibility

Developing, configuring and deploying monitoring tools and scripts for applications and systems
Troubleshooting and resolving incidents while collaborating with the development and IT teams to minimise downtime and maintain service quality
Monitoring and analysing cloud resource usage to identify cost-saving opportunities
Creating and maintaining technical documents for cloud infrastructure and related processes
Developing and implementing automation scripts to reduce repetitive tasks and eliminate human error
Collaborating with product development, information technology (IT) and architecture teams to evaluate and implement new services based on requirements
Developing automation solutions to streamline processes, such as creating scripts to run specific tasks on computer systems
Monitors and tracks system performance against negotiated service-level agreements (SLAs)
Individual & proactive Way of Working
Collaborating with internal and external stakeholders, adaptation and learning of the business processes speak of the customer especially around functional design applications

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
Positions open to people with disabilities

Fulltime

Sr. Manager, Software Engineering (Search)

As a Senior Engineering Manager – Search, you will lead and inspire a talented t...

Location

India , Hyderabad

Salary:

Not provided

Highspot

Expiration Date

Until further notice

Requirements

3+ years of experience managing engineering teams, with a proven record of developing and scaling backend or search systems
7+ years of total software development experience with cloud-native SaaS platforms
Strong background in search & recommendation technologies such as Lucene, Solr, Opensearch, Elasticsearch, RAG, or similar frameworks
Deep understanding of enterprise search architecture, schema design, and relevance tuning
Proven success building REST APIs, distributed systems, and integrating services using AWS or similar cloud platforms
Experience with object-oriented and functional programming languages, such as JavaScript/TypeScript, Python, or Ruby
Familiarity with machine learning and AI concepts for ranking, personalization, or content recommendations
Track record of attracting and developing diverse talent, fostering a collaborative and inclusive culture
Strong leadership, communication, and stakeholder management skills able to balance technical depth with strategic decision-making

Job Responsibility

Lead, mentor, and grow a team of search and backend engineers focused on high-impact, scalable search solutions
Own the technical vision for search architecture combining traditional and vector based, including relevance, ranking models, and distributed indexing systems
Drive execution excellence — set goals, manage delivery timelines, and ensure consistent progress against engineering objectives
Collaborate with Product and Data Science to translate customer and business needs into measurable search and content recommendation improvements
Optimize and scale our enterprise search stack (Lucene, Solr, ZooKeeper, or similar technologies) to support massive data volumes
Oversee the design and delivery of highly available distributed services and RESTful APIs integrated into Highspot’s platform
Partner with DevOps to ensure reliability, observability, and performance across multiple data centers
Champion AI-driven enhancements to improve personalization, ranking, and search recommendations
Foster a culture of quality, inclusion, and accountability, emphasizing mentorship, continuous learning, and technical excellence
Partner cross-functionally to ensure alignment between platform strategy and product outcomes, including stakeholder communication and risk management

Fulltime

SaaS Cloud Service Delivery Manager

Arrows Groupe

Location:
United Kingdom, London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 20, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for SaaS Cloud Service Delivery Manager