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You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex communication problems felt by everyone around the world.
Job Responsibility:
Recruit, mentor, and direct a team of high performing AEs in the Mid-Market space to uncover new business opportunities
Actively participate in the sales cycle to bring sales leadership and strategic support
Oversee leads and pipeline management
Create, experiment, and implement new ways of engaging with prospects to increase win rates and provide an amazing full-cycle customer experience
Plan and deliver sales strategies to meet and exceed sales projections
Analyze data and work with cross-functional counterparts to improve the product's vision and drive growth initiatives and market insights
Coach and develop your team to develop future leaders for the organization
Increase the effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes
Optimize resources and budget and partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products
Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team
Establish and track key performance indicators (KPIs) to evaluate the success of regional initiatives
Regularly report on regional performance to the AVP
Foster a high-performance culture that emphasizes teamwork, accountability, and continuous improvement
Accurate forecasting knowledge and pipeline guidance
Requirements:
3-5+ years of SaaS sales experience in Mid Market or Enterprise segment
2+ years people management experience
UCaaS/CCaaS experience strongly preferred
BA/BS degree or equivalent practical experience
Ability to work independently and prioritize effectively and balance multiple, disparate work streams
Excellent analytical, problem-solving skills, and strong financial acumen
Determination and persistence in pursuit of goals
Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports
Brings a strong work ethic
takes the initiative and think creatively to get the job done
Must be able to coach teams that handle a full-cycle sales process - prospect to close - medium to large strategic deal sizes ($50K-200K+ ACV)
Experience coaching teams using MEDDPICC or SPICED
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