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As an Running Operations Coordinator, you will be responsible for network performance, full supervision of maintenance operations, quality monitoring, and maximizing the use of our charging hubs within your territory (covering multiple regions). Your role is essential to ensure top performance, deliver a flawless user experience, and effectively lead field teams.
Job Responsibility:
Manage a team of technicians in the field
Organize and optimize intervention schedules
Define and analyze performance indicators for technicians and contractors
Ensure smooth communication between local teams and central teams
Be the guarantor of team and site safety
Manage relationships with subcontractors
Implement preventive and corrective maintenance strategies and commissioning
Monitor charging station performance via supervision tools
Diagnose anomalies and manage their resolution
Manage the profitability of your hubs
Maximize ROI
Define/implement actions to increase usage
Track hub KPIs
Identify improvement opportunities
Create clear action plans
Propose innovative solutions to improve functional performance and the user experience
Critically assess recurring issues and propose sustainable solutions
Identify inefficiencies and implement tools to simplify and accelerate operations
Gather user feedback to guide product and service improvements
Improve protocols and ensure operational excellence across all interventions
Requirements:
Graduate from a top engineering school (Master’s degree or equivalent)
2+ years of experience in a technical, industrial, or operational environment, ideally in field management
Knowledge of electrical equipment, especially in diagnostics and troubleshooting
Ability to motivate, lead, and develop a technical team
Autonomous, able to take initiative and propose solutions
Pragmatic, focused on solving problems quickly and effectively
Rigorous and methodical, able to juggle priorities
Strong business acumen and understanding of profitability levers
Able to synthesize
What we offer:
Private health insurance coverage
Gym membership
Flexible working hours
Annual offsite
Navigo reimbursement for Paris residents
Professional development
Regular team-building events
English Training
Free office snacks and unlimited coffee
Meal allowance for every worked day
Special discounts for charging your electric vehicle
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