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Runner

China, Hong Kong · Job Posted March 04, 2026
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Job Description

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

Job Responsibility

  • Delivering guest requests
  • Stocking carts
  • Cleaning rooms and public spaces
  • Maintaining the appearance and cleanliness of the whole hotel
  • Creating a great guest experience

Requirements

  • Ensuring a safe work place
  • Following company policies and procedures
  • Maintaining confidentiality
  • Upholding quality standards
  • Ensuring uniform, personal appearance, and communications are professional
  • Being on feet and moving around (stand, sit, or walk for an extended time)
  • Taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance)
  • Doing other reasonable job duties as requested

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