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Runner

Time Out Group Plc

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Location:
United States, Chicago

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

16.60 USD / Hour
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Job Description:

We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients. Our Market Food Runners provide outstanding guest service and product to ensure that each of our guests enjoy a memorable experience with each visit. A Food Runner, also assists staff in delivering beverages and meal items to assigned tables. They are responsible for transporting food from the expediting counter to the appropriate table.

Job Responsibility:

  • Deliver Food and Beverage orders to customers quickly and accurately
  • Maintain sanitary and food-safety standards
  • Check in with customers to make sure they're having a good time
  • Customer satisfaction reports should be forwarded to management and other relevant parties
  • Handle a variety of unplanned consumer requests
  • Create and maintain a sense of urgency
  • Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
  • Ability to demonstrate a positive attitude always
  • Ability to keep an open and objective view
  • Ability to listen empathetically and be respectful always
  • Ability to maintain composure and stay focused
  • Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
  • Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines

Requirements:

  • Minimum of three to five (3-5) years’ experience in hospitality working in a high-volume bar
  • POS systems
  • Hospitality, Restaurant, Nightclub, Bar, and Lounge Operations
  • Beer, wine, spirits
  • Opening and closing duties
  • Proper lifting techniques
  • Guest relations
  • Sanitation and safety
  • Safe alcohol service
  • Beverage presentation
  • High volume operations
  • Must present and maintain a professional image
  • Must have good positive energy
  • Must be able to read the computer monitors
  • Must be able to print legibly
  • Must be observant and quick to respond
  • Must be able to move quickly through work
  • Must be able to sit and/or stand for extended periods
  • Must be dexterous
  • Must be able to twist, tow (push or pull), reach, bend, climb and carry
  • Must be able to push and lift up to 50 lbs.
  • Ability to use hands to handle, or feel objects, tools or controls
  • Ability to reach with hands and arms
  • climb stairs
  • balance
  • stoop, kneel, crouch or crawl
  • Ability to talk, hear, taste, smell, and see
  • Maintain a professional, neat and well-groomed appearance

Nice to have:

  • Be commercially astute
  • Want to dive headfirst into great service and hospitality company
  • Have excellent communication and relationship building skills
  • Have a high sense of ownership, urgency and drive
  • Be a team player
What we offer:
  • Competitive holiday, an extra day Birthday leave
  • Complimentary tickets to events and shows
  • Staff socials & happy hours
  • Hybrid working
  • Electric Car Scheme
  • Enhanced Maternity

Additional Information:

Job Posted:
December 13, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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