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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Runner - At Your Service

Malaysia, Kuala Lumpur · Job Posted January 15, 2026
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Job Description

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team.

Requirements

  • Test beepers and radios to ensure communications equipment works properly
  • Place requested items such as rollaway beds and refrigerators in guest rooms
  • Deliver extra towels, bathrobes, and other items to guest rooms
  • Provide complimentary toiletries to guests, such as toothpaste, razors, and shampoo
  • Deliver items (e.g., messages, mail, faxes, packages, flowers, sundry items, gift items) to guest rooms
  • Deliver rollaway, cribs, linens, toiletries, and other items requested by guests to guest rooms
  • May deliver food, beverage or other amenities and assemble orders to go
  • Follow all company policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • Welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • support team to reach common goals
  • Comply with quality assurance expectations and standards
  • Read and visually verify information in a variety of formats (e.g., small print)
  • Visually inspect tools, equipment, or machines (e.g., to identify defects)
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Perform other reasonable job duties as requested by Supervisors
  • Education: High school diploma or G.E.D. equivalent
  • Related Work Experience: No related work experience
  • Supervisory Experience: No supervisory experience
  • License or Certification: None
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