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Rta Motability Claims Handler

United Kingdom, Leeds · Job Posted June 09, 2026
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Job Description

Reporting to a Team Leader, you will be joining our dedicated Motability RTA team, dealing with a mixed caseload of OIC, MOJ, complex and Fast Track claims, along with Part 8 litigated cases. You will have the ability to develop your existing experience to litigate post-whiplash reform cases where quantum and liability are disputed. You will be sympathetic to the needs of your clients to ensure a high-quality service is provided and accurate legal advice is given in accordance with our policies and procedures.

Job Responsibility

  • Join a specialist Motability RTA team managing a varied caseload (OIC, MOJ, complex, Fast Track & Part 8 litigation)
  • Support post-whiplash reform claims where liability and quantum are disputed
  • Handle up to 200 RTA claims, including OIC, MOJ and MIB cases
  • Manage claims end-to-end, from inception through to resolution
  • Lead on dispute management and resolution strategies
  • Value and assess claims up to £20,000
  • Deliver high-quality client service with clear, accurate legal advice in line with policies

Requirements

  • Fast Track RTA claims handling experience with personal injury, within an insurance company or law firm environment
  • A working knowledge of OIC and MOJ Pre-Action Protocol and Civil Procedure Rules for Personal Injury claims
  • A working knowledge of tariff and non-tariff valuations, and JC Guidelines for the assessment of general damages in personal injury cases
  • Strong communication skills, with the ability to engage effectively with clients
  • Experience of working towards and achieving defined business targets and measures
  • Ability to work well under pressure whilst retaining a high level of attention to detail

What we offer

  • Employer-contributed pension
  • Annual company bonus
  • Discounts on insurance products
  • Generous holiday allowance
  • Flexible benefits package, including optional health and dental insurance
  • Buy-as-you-earn share scheme
  • Employee discounts and cashback

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