RTA Litigation Claims Handler Job at Douglas Scott (Leeds)

RTA Claims Handler

My client is one of the UKs largest insurance companies, and they are looking to...

Location

United Kingdom , Leeds

Salary:

24000.00 - 30000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

previous experience handling an RTA caseload, either from private practice or another in-house role

Job Responsibility

running a caseload that will consist of OIC, MOJ, complex, Fast Track claims along with Part 8 Litigated cases

What we offer

9% Private pension contribution
50% off home, motor and pet insurance plus free travel insurance and breakdown cover
Health and Dental insurance
Buy as you earn share scheme
Company car

Fulltime

New

Rta / El / Pl Litigation Claims Handler

We have an exciting opportunity to join our Leeds based Litigation Team as a Roa...

Location

United Kingdom , Leeds

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Experienced Claims Handler, Legal Executive or Solicitor
Previous experience of RTA / EL / PL claims handling is preferable, either within an insurance company or law firm environment
Knowledge of Pre Action Protocols, CPR, Practice directions and relevant statute and case law as well as related regulations associated with accidents at work
Experience of using a Case Management System
Knowledge of JC Guidelines for the assessment of general damages in personal injury cases
Understanding and ability to research different resources e.g. Lawtel

Job Responsibility

Completing all necessary investigations into the circumstances of incidents and the value of our client's claim, carrying out legal research as required
Assessing prospects of the claim succeeding on its merits as well as the likely value of the claim for personal injury and recoverability of financial losses
Ensuring clients are provided the correct legal advice
Managing clients' expectations, explaining decisions and the steps in the claims process clearly and succinctly
Negotiating settlement on the best possible terms for the Client
Drafting the necessary documents to issue court proceedings, comply with court directions, draft statements and ready the file for a final court hearing
Instructing counsel as necessary
Managing cases efficiently and effectively to meet departmental targets and Service Level Agreements
Identifying and appropriately investigating all conflicts, complaints and potential acts of negligence
Ensuring good working relationships with team-mates, team leader, management and administrative staff as well as maintaining a good working relationship with suppliers and external organisations

What we offer

Annual performance-based bonus
9% Private Pension
50% off home, motor and pet insurance plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holiday allowance
Buy as you earn share scheme
Employee discounts and cashback
Flexible benefits scheme
Salary sacrifice scheme for fully electric and plug-in hybrid cars, and for private dental and medical cover

Fulltime

New

Office Coordinator

Are you an exceptional Administrator looking for a refreshing change of role? Ou...

Location

United Kingdom , Stirling

Salary:

29000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in property management, construction administration, claims handling, scheduling, repairs coordination, facilities support, or contract administration
Strong communication skills with the ability to confidently speak with clients, contractors, and internal teams
Excellent organisational skills with a high level of attention to detail
Proficiency in Microsoft Office, particularly Word and Excel (advanced)
Ability to work collaboratively within a team as well as independently when required

Job Responsibility

Gather and review essential documentation, including damage reports, repair estimates, and photographic evidence, ensuring accuracy and compliance
Act as first point of contact for client communication, taking incoming calls and responding to emails, ensuring client enquiries are dealt with smoothly
Oversee and coordinate property-related repairs
Coordinate the technical staff's diary, booking appointments with the customers and scheduling jobs
Update and maintain client records, ensuring all notes and documents are recorded on the system
Collaborate with contractors, suppliers and technical staff to facilitate timely and high-quality repairs and services
Maintain full compliance ensuring all claims comply with company policies and regulatory standards

What we offer

Competitive salary
Excellent work-life balance
Opportunities for progression
Pension scheme
On-site parking
Great accessibility by public transport

Fulltime

New

Finance Operations Analyst - Procure to Pay

Waymo is an autonomous driving technology company with the mission to be the wor...

Location

United States , Mountain View

Salary:

120000.00 - 151000.00 USD / Year

Waymo

Expiration Date

Until further notice

Requirements

Proven experience in a finance, accounting or finance operations role with a focus on operational support or analysis
Experience in providing oversight to BPO teams or managing third-party vendor relationships
Strong analytical skills with the ability to perform complex process analysis, prepare and analyze data and identify and resolve issues
Demonstrated ability to identify and implement process improvements
Experience creating and maintaining process documentation and training materials
Excellent communication and presentation skills

Job Responsibility

Oversee Global BPO Partners: Collaborate with and provide operational oversight to our global BPO partners. This includes handling escalations, ensuring process excellence, and monitoring KPIs to maintain quality, compliance, and customer satisfaction
Manage Day-to-Day Operations: Execute all daily tasks related to Finance operations, including managing the ticketing system to resolve roadblocks and support business partners. You'll also handle ad hoc requests from internal members, stakeholders, and vendors, providing timely assistance
Own Process Improvement and Project Management: Proactively identify opportunities for improvement and lead projects of low to medium complexity to enhance efficiency. You'll also manage the monthly closing of financial records and post month-end information
Serve as a Technical SME & Business Partner: Act as a subject matter expert (SME) for the Digital Transformation Services (DTS) team and other cross-functional groups. You'll conduct complex transaction and process analysis, and use data to create and present functional metrics to stakeholders
Conduct Complex Analytics: Apply advanced analytical skills to interpret data, identify trends and root causes, and develop actionable insights to support decision making and continuous improvement
Develop Documentation & Training: Create, update, and maintain a range of process documentation, including self-service materials like Wayfinder, desktop procedures, and standard operating procedures. You'll also assist in creating new policies and developing end-user training to support process adoption and compliance

What we offer

Waymo’s discretionary annual bonus program
equity incentive plan
generous Company benefits program
top-notch medical, dental and vision insurance
mental wellness support
gym membership
special wellness programs
competitive compensation
bonus opportunities
equity

Fulltime

New

Express Technician

Denton Mazda is part of the fast growing Group 1 Automotive, a leader in automot...

Location

United States , Denton

Salary:

Not provided

Group 1 Automotive

Expiration Date

Until further notice

Requirements

6+mos lube tech experience
High school diploma or equivalent
Valid driver license in the state that you will work and a good driving record
Excellent customer service skills
Professional appearance and work ethic
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

Job Responsibility

Employee is required to exhibit the company’s core values at all times
Integrity, Transparency, Professionalism and Teamwork
Employee is required to exhibit the Business Values of the East Region at all times
Customer and Employee Satisfaction, Effective Communication, Recruit-Hire-Develop-Retain, Inspect Expectations, Asset Management, Market Leadership, Process Driven and World Class Marketers and Merchandisers
Employee is required present themselves in a professional manner at all times in the workplace, including but not limited to behavior, appearance, etc
Employee is required to follow all company policies and procedures
Employee is required to maintain confidentiality of company information at all times
Employee is required to maintain confidentiality of customer nonpublic information at all times
Employee may be required at any time to perform other duties
Employee may be required to operate company or customer vehicles at any time and must adhere to the company driving policy(s)

What we offer

Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities

Fulltime

New

Helpline Advisor

If you're seeking a role where you can really make a difference and support vuln...

Location

United Kingdom , Dover

Salary:

25710.00 - 28670.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience providing exemplary customer service skills/background
Demonstrable experience of working in a call centre/customer service/pressured environment and meeting deadlines
The capability to multitask using multiple systems at once whilst communicating verbally
High attention to detail and working systematically particularly in accurate record keeping and timely records
High level of motivation, resilience, and emotional intelligence
This post is subject to a DBS check
You'll need to be able to provide documents to show your right to work in the UK
Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.

Job Responsibility

Efficiently and empathetically handle inbound calls from clients, working as part of the helpline team in an ever changing, fast-paced setting, dealing with varied queries, offering support, compliance with all applicable and regulatory requirements, policies, and procedures to provide the correct advice and guidance ensuring resolution at first point of contact
Work closely with colleagues and other departments within the organisation, to ensure applications for support are dealt with accurately and swiftly
Support clients following complex safeguarding disclosures, raising any concerns with the relevant departments and authorities adhering to set procedures
Provide an exemplary professional service through active listening, verbal, and written communication to both external and internal clients
Work collaboratively as part of a team to achieve organisational targets and KPI's
Attend regular coaching/mentoring sessions, 1-2-1's, team meetings, training, and appraisals
Keep full, concise, and up-to-date records and complete case follow up within the requisite time scales and undertake any necessary administrative tasks in relation to the work

What we offer

25 days Annual leave + 8 Bank holidays
Free parking
8% Employer pension contribution
Flexibility and work life balance
Enhanced family friendly provisions
Additional holiday entitlements
Perkbox benefits
Non-contributory pension scheme

Fulltime

New

Experienced Hyundai or Kia Automotive Flag Technician

We are growing and looking for an Experienced Automotive Flag Technician with ei...

Location

United States , Austin

Salary:

50.00 USD / Hour

Group 1 Automotive

Expiration Date

Until further notice

Requirements

A Love of Everything Automotive
A Positive & Friendly Attitude
Tools based on your experience
Communication Skills
Basic Computer Skills
Strong Desire to Provide an Exceptional Client Experience
Ability to Achieve Targeted Goals
High School Diploma or Equivalent
Must have a Valid Driver’s License

What we offer

Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Paid Time off including personal and sick leave
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
Pinnacle Awards Program
A Great Working Environment with the Latest Equipment
Structured, Self-paced and paid Training Opportunities Leading to Manufacturer and Group 1 Recognition

Fulltime

New

Automotive Service Technician

We are growing and looking for Quality Automotive Service Technicians, from Entr...

Location

United States , Austin

Salary:

Not provided

Group 1 Automotive

Expiration Date

Until further notice

Requirements

A Love of Everything Automotive
A Positive & Friendly Attitude
Tools based on your experience
Communication Skills
Basic Computer Skills
Strong Desire to Provide an Exceptional Client Experience
Ability to Achieve Targeted Goals
High School Diploma or Equivalent
Must have a Valid Driver’s License

What we offer

Market Leading Pay, based on experience, Plus Bonuses
A Great Working Environment with the Latest Equipment
Structured, Self-paced and paid Training Opportunities Leading to Manufacturer and Group 1 Recognition
Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Paid Time off
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
Pinnacle Awards Program

Fulltime

RTA Litigation Claims Handler

Douglas Scott

Location:
United Kingdom , Leeds

Category:
Insurance

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 26, 2025

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 26, 2025

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