Rta / El / Pl Litigation Claims Handler Job at Direct Line Group (Leeds)

Job Description

We have an exciting opportunity to join our Leeds based Litigation Team as a Road Traffic Accident (RTA) /Employment Liability (EL) / Personal Liability (PL) Claims Handler. Reporting to the Litigation Team Leader, you will handle a caseload of Claimant Employers Liability claims, Personal Liability claims and unusual Road traffic Accidents such as Pedestrian or Cyclist claims – providing excellent claims handling service with minimal leakage.

Job Responsibility

Completing all necessary investigations into the circumstances of incidents and the value of our client's claim, carrying out legal research as required
Assessing prospects of the claim succeeding on its merits as well as the likely value of the claim for personal injury and recoverability of financial losses
Ensuring clients are provided the correct legal advice
Managing clients' expectations, explaining decisions and the steps in the claims process clearly and succinctly
Negotiating settlement on the best possible terms for the Client
Drafting the necessary documents to issue court proceedings, comply with court directions, draft statements and ready the file for a final court hearing
Instructing counsel as necessary
Managing cases efficiently and effectively to meet departmental targets and Service Level Agreements
Identifying and appropriately investigating all conflicts, complaints and potential acts of negligence
Ensuring good working relationships with team-mates, team leader, management and administrative staff as well as maintaining a good working relationship with suppliers and external organisations
Supporting the strategic development of the department and firm by developing best practice and the client experience through continuous improvement initiatives

Requirements

Experienced Claims Handler, Legal Executive or Solicitor
Previous experience of RTA / EL / PL claims handling is preferable, either within an insurance company or law firm environment
Knowledge of Pre Action Protocols, CPR, Practice directions and relevant statute and case law as well as related regulations associated with accidents at work
Experience of using a Case Management System
Knowledge of JC Guidelines for the assessment of general damages in personal injury cases
Understanding and ability to research different resources e.g. Lawtel

What we offer

Annual performance-based bonus
9% Private Pension
50% off home, motor and pet insurance plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holiday allowance
Buy as you earn share scheme
Employee discounts and cashback
Flexible benefits scheme
Salary sacrifice scheme for fully electric and plug-in hybrid cars, and for private dental and medical cover
Enhanced maternity, paternity, shared parental, and emergency dependant leave
Employee Assistance Programme (EAP)
Trained mental health first aiders (MHFA)
Volunteering opportunities
Up to £50 a month to match any contributions you make to your local community

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Rta / El / Pl Litigation Claims Handler

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