RTA Claims Handler Job at Douglas Scott (Leeds)

RTA Litigation Claims Handler

My client is one of the UKs largest insurance companies, and they are looking to...

Location

United Kingdom , Leeds

Salary:

24000.00 - 30000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

previous experience handling an RTA caseload
from private practice or another in-house role

Job Responsibility

running a caseload that will consist of OIC, MOJ, complex, Fast Track claims along with Part 8 Litigated cases

What we offer

9% Private pension contribution
50% off home, motor and pet insurance plus free travel insurance and breakdown cover
Health and Dental insurance
Buy as you earn share scheme
Company car

Fulltime

Rta / El / Pl Litigation Claims Handler

We have an exciting opportunity to join our Leeds based Litigation Team as a Roa...

Location

United Kingdom , Leeds

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Experienced Claims Handler, Legal Executive or Solicitor
Previous experience of RTA / EL / PL claims handling is preferable, either within an insurance company or law firm environment
Knowledge of Pre Action Protocols, CPR, Practice directions and relevant statute and case law as well as related regulations associated with accidents at work
Experience of using a Case Management System
Knowledge of JC Guidelines for the assessment of general damages in personal injury cases
Understanding and ability to research different resources e.g. Lawtel

Job Responsibility

Completing all necessary investigations into the circumstances of incidents and the value of our client's claim, carrying out legal research as required
Assessing prospects of the claim succeeding on its merits as well as the likely value of the claim for personal injury and recoverability of financial losses
Ensuring clients are provided the correct legal advice
Managing clients' expectations, explaining decisions and the steps in the claims process clearly and succinctly
Negotiating settlement on the best possible terms for the Client
Drafting the necessary documents to issue court proceedings, comply with court directions, draft statements and ready the file for a final court hearing
Instructing counsel as necessary
Managing cases efficiently and effectively to meet departmental targets and Service Level Agreements
Identifying and appropriately investigating all conflicts, complaints and potential acts of negligence
Ensuring good working relationships with team-mates, team leader, management and administrative staff as well as maintaining a good working relationship with suppliers and external organisations

What we offer

Annual performance-based bonus
9% Private Pension
50% off home, motor and pet insurance plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holiday allowance
Buy as you earn share scheme
Employee discounts and cashback
Flexible benefits scheme
Salary sacrifice scheme for fully electric and plug-in hybrid cars, and for private dental and medical cover

Fulltime

New

RTA/EL/PL Intermediate Track Claims Handler

We currently have an exciting opportunity for an experienced RTA/EL/PL Intermedi...

Location

United Kingdom , Leeds

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Experienced Legal Claims Handler, Legal Executive or Solicitor
Previous experience of RTA / EL / PL claims handling is preferable, either within an insurance company or law firm environment
Knowledge of Pre Action Protocols, CPR, Practice directions and relevant statute and case law as well as related regulations associated with accidents at work
Experience working in PI claims at intermediate track level
Experience of using a Case Management System and knowledge of JC Guidelines for the assessment of general damages in personal injury cases and understanding and ability to research different resources e.g Lawtel
Good problem solver and able to work under pressure, whilst maintaining attention to detail
Knowledge of Intermediate Track, Pre Action Protocols, CPR, Practice directions and relevant statute and case law as well as relevant regulations relating to accidents at work

Job Responsibility

Managing a client’s claim by continually using the firm’s technical process and accurately documenting each activity that has taken place and ensuring time is recorded accurately
Completing all necessary investigations into the circumstances of the incident and the value of the client’s claim, carrying out legal research as required
Collating and reviewing the evidence
Assessing prospects of the claim succeeding on it’s merits
Assessing the likely value of the claim for personal injury and recoverability of financial losses
Ensuring clients are provided the correct legal advice
Where appropriate, managing clients’ expectations, explaining decisions and the steps in the claims process clearly and succinctly, and ensuring clients are treated fairly at all times
Negotiating settlement on the best possible terms for the Client, ensuring that instructions are complied with or taken at the necessary points
Ensuring that the legal expenses provider is kept updated at all key stages
Drafting the necessary documents to issue court proceedings, comply with court directions, draft statements and ready the file for a final court hearing

What we offer

Employer contributed pension
Annual company bonus
Discounts on Insurance products
Generous holiday allowance
Flexible benefits package including optional health and dental insurance
Buy as you earn share scheme
Employee discounts and cashback
Plus, many more
Free Green Flag breakdown cover
50% off Direct Line Group products in Motor, Home and Pet insurance when you’re named on the policy

Fulltime

RTA/EL/PL Intermediate Track Claims Handler

We currently have an exciting opportunity for an experienced RTA/EL/PL Intermedi...

Location

United Kingdom , Leeds; Bromley

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Experienced Legal Claims Handler, Legal Executive or Solicitor
Previous experience of RTA / EL / PL claims handling is preferable, either within an insurance company or law firm environment
Knowledge of Pre Action Protocols, CPR, Practice directions and relevant statute and case law as well as related regulations associated with accidents at work
Experience working in PI claims at intermediate track level
Experience of using a Case Management System and knowledge of JC Guidelines for the assessment of general damages in personal injury cases and understanding and ability to research different resources e.g Lawtel
Good problem solver and able to work under pressure, whilst maintaining attention to detail
Knowledge of Intermediate Track, Pre Action Protocols, CPR, Practice directions and relevant statute and case law as well as relevant regulations relating to accidents at work

Job Responsibility

Managing a client’s claim by continually using the firm’s technical process and accurately documenting each activity that has taken place and ensuring time is recorded accurately
Completing all necessary investigations into the circumstances of the incident and the value of the client’s claim, carrying out legal research as required
Collating and reviewing the evidence
Assessing prospects of the claim succeeding on it’s merits
Assessing the likely value of the claim for personal injury and recoverability of financial losses
Ensuring clients are provided the correct legal advice
Where appropriate, managing clients’ expectations, explaining decisions and the steps in the claims process clearly and succinctly, and ensuring clients are treated fairly at all times
Negotiating settlement on the best possible terms for the Client, ensuring that instructions are complied with or taken at the necessary points
Ensuring that the legal expenses provider is kept updated at all key stages
Drafting the necessary documents to issue court proceedings, comply with court directions, draft statements and ready the file for a final court hearing

What we offer

9% employer contributed pension
Up to 10% Annual performance-based bonus
50% off home, motor and pet insurance plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role
Plus the chance to buy and sell up to 5 days

Fulltime

Rta Litigation Claims Handler

A fantastic opportunity has become available within DLG Legal Services, as an RT...

Location

United Kingdom , Leeds

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Previous OIC and Fast Track RTA claims handling experience with Personal injury, within an insurance company or law firm environment is preferred
Working knowledge of the OIC and MOJ Pre Action Protocol and Civil Procedure Rules for Low Value Personal Injury Claims is advantageous
Able to engage effectively with clients
Happy to work towards targets
Able to work well under pressure and maintain attention to detail

Job Responsibility

Handling a mixed caseload of Litigated and non-Litigated OIC and MOJ/Fast Track Claimant RTA cases from inception to conclusion
Ensuring clients are provided a high level of customer service and correct legal advice in accordance with our policies and procedures
Work to achieve personal and department wide targets whilst adhering to our service level agreements
Demonstrate a highly professional manner which reflects the brand’s image and customer ethos of DLG LS department and its values
Support the strategic development of the department and firm by developing high standards and increasing the clients positive experience through continuous improvement initiatives

What we offer

9% employer contributed pension
50% off home, motor and pet insurance plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years
Life assurance cover at four times your salary

Fulltime

Motability Personal Injury Claims Handler

A fantastic opportunity has become available within DLG Legal Services, as a Mot...

Location

United Kingdom , Leeds

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Fast Track RTA claims handling experience with Personal injury, within an insurance company or law firm environment
A working knowledge of OIC and MOJ Pre Action Protocol and Civil Procedure Rules for Personal Injury Claims
A working knowledge of Tariff and Non Tariff valuations, JC Guidelines for the assessment of general damages in personal injury cases
Strong communication skills and able to engage effectively with clients
Working towards and achieving defined Business targets and measures
Able to work well under pressure whilst retaining high attention to detail

Job Responsibility

Reporting to your Team Leader, you will be joining our dedicated Motability RTA team dealing with a mixed caseload of OIC, MOJ, complex, Fast Track claims along with Part 8 Litigated cases
You will have the ability to develop your existing experience to litigate on post whiplash reform cases where quantum and liability are disputed
You will be sympathetic to the needs of your client's to ensure a high quality service is provided and accurate legal advice is given in accordance with our policies and procedures
You will work to achieve personal and department wide targets whilst adhering to our service level agreements
You will demonstrate a highly professional manner which reflects the brand’s image and customer ethos of DLG LS department and its values
You will support the strategic development of the department and firm by developing high standards and growing the clients positive experience through continuous improvement initiatives

What we offer

9% employer contributed pension
50% off home, motor and pet insurance plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years
Life assurance cover at four times your salary

Fulltime

Deputy Team Manager - LVI

The LVI Deputy Team Manager will assist the Team Manager, to ensure the efficien...

Location

United Kingdom , Liverpool

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of managing your own caseload
Solicitor or Member/Fellow of CILEX, or candidate with relevant suitable experience
A solid working knowledge of CPR legislation and relevant case law
Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time
Competent working with a case management system and good knowledge of MS Office
Ability to provide clear direction and take accountability for the team’s performance and objectives
Previous team management experience to include achieving objectives, performance management, motivating staff
Maintain a positive attitude, self-motivated and uses own initiative in problem solving
Able to deal with a fast-paced changing environment whilst still achieving objectives and motivating team to do so
Takes opportunities to develop and stretch themselves and be passionate about developing a career in personal injury

Job Responsibility

Support the Team Manager in leading a team of LVI claims handlers and ensuring a high standard of performance
Providing guidance and coaching to team members on claims processing, customer service, compliance, and technical issues involving quantum liability and litigation
Assist in managing day-to-day team activities, workflows, and performance targets
Responsible for a high-volume caseload of Fast Track Personal Injury RTA claims, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices
To progress a caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
To deal with cases with denial of liability and causation arguments with minimal supervision
To be able to assess liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation
To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously
Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
To ensure that the team are achieving the right outcome for clients and optimising each client’s claim

What we offer

25 days’ holiday plus bank holidays
Hybrid working model
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Active network of Wellbeing Champions – providing mental health support

Fulltime

Motability Personal Injury Solicitor

A fantastic opportunity has become available for an experience Personal Injury C...

Location

United Kingdom , Leeds

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Solicitor (England & Wales) with a current practising certificate
Fast Track RTA claims handling experience with Personal injury, within an insurance company or law firm environment
A working knowledge of OIC and MOJ Pre Action Protocol and Civil Procedure Rules for Personal Injury Claims
A working knowledge of Tariff and Non Tariff valuations, JC Guidelines for the assessment of general damages in personal injury cases
Strong communication skills and able to engage effectively with clients
Working towards and achieving defined Business targets and measures
Able to work well under pressure whilst retaining high attention to detail

Job Responsibility

Responsible for the conduct of litigation across an allocated caseload
Oversee handlers working on supporting tasks within those cases
Ensure quality and consistency of work prepared by case handlers
Apply professional judgment to case strategy, progression and settlement decisions
Work closely with Motability team leader and colleagues to ensure seamless case management
Ensure matters are managed in accordance with procedural rules and professional obligations
Safeguard compliance with SRA regulations, Civil Procedure Rules, and client protocols
Maintain accurate records and ensure supporting staff work within defined processes
Keep up to date with developments in litigation practice and insurance recovery

What we offer

Annual Performance based bonus
9% employer contributed pension
50% off home, motor and pet insurance plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years

Fulltime

RTA Claims Handler

Douglas Scott

Location:
United Kingdom , Leeds

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 24, 2025

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