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ABOUT THE JOB: Act as a bridge between business units and the Automation CoE to ensure alignment of automation initiatives with business objectives. Engage with business stakeholders and Product Owners to gather requirements and understand pain points. Analyze as-is processes and design to-be processes with a focus on simplification and standardization. Document functional specifications and process definitions for automation solutions. Identify and assess processes suitable for automation based on complexity, business value, and compliance. Prepare business cases highlighting quantitative and qualitative benefits such as time savings, error reduction, and improved data quality. Collaborate with DevOps and vendors to translate requirements into technical solutions and validate feasibility. Support user acceptance testing by creating test scenarios and coordinating with operational teams during rollout. Maintain demand pipeline, update stakeholders on progress, and ensure compliance with Automation CoE standards and Agile methodologies. Communicate project status, risks, and dependencies to management.
Job Responsibility:
Act as a bridge between business units and the Automation CoE to ensure alignment of automation initiatives with business objectives
Engage with business stakeholders and Product Owners to gather requirements and understand pain points
Analyze as-is processes and design to-be processes with a focus on simplification and standardization
Document functional specifications and process definitions for automation solutions
Identify and assess processes suitable for automation based on complexity, business value, and compliance
Prepare business cases highlighting quantitative and qualitative benefits such as time savings, error reduction, and improved data quality
Collaborate with DevOps and vendors to translate requirements into technical solutions and validate feasibility
Support user acceptance testing by creating test scenarios and coordinating with operational teams during rollout
Maintain demand pipeline, update stakeholders on progress, and ensure compliance with Automation CoE standards and Agile methodologies
Communicate project status, risks, and dependencies to management
Requirements:
Bachelor’s degree in business, engineering, information systems, or a related field
3+ years of experience of RPA tools and Intelligent Automation frameworks, process automation (e.g., Power Automate, Automation Anywhere, UiPath)
Strong understanding of business processes, workflow mapping, and wireframe design
Familiarity with ERP processes and systems
Fluent English (written and verbal)
Experience working in Agile environments and with DevOps teams
Ability to calculate automation benefits and build effort estimates
Ability to facilitate workshops and stakeholder discussions
excellent communication, analytical, and organizational skills
What we offer:
Competitive salary and 13th-month salary
14+ annual leaves per year
Premium healthcare insurance, starting from your probation period
Project reviews and yearly performance appraisals
Annual company trips
Teambuilding activities: Team lunch/dinner, events, and celebrations, sports clubs (football, basketball, badminton, etc.)
International team with flexible working time
Tailor-made career path
Technical workshops and training courses
Mobility: Opportunities to be on-site abroad in our offices in over 60+ countries
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