CrawlJobs Logo
Randstad Logo Randstad · IT - Software Development

Rpa Business Analyst

Portugal, Porto · Job Posted March 23, 2026
Apply Position
Job Link Share

Job Description

Randstad Digital is hiring a RPA Business Analyst for direct integration, in a company located in Porto. Hybrid work model (3 days on-site; 2 days remote / week).

Job Responsibility

  • Responsible for gathering requirements and analysing processes for automation, accurately, thoroughly, and timely
  • Facilitates discovery workshops for automation programs, including managing stakeholders, facilitating LSS (Lean Six Sigma) process improvement activities, and supporting automation design best practices
  • Assists in the creation of automation design documents to support business decision-making, process streamlining, automation development and performance improvement
  • Creates automation business cases to document automation ROI
  • Assists in the creation of automation roadmap and supports delivery of timelines
  • Ability to communicate with stakeholders clearly, timely and professionally, both in writing and verbally
  • Design, develop, and implement new processes in RPA tools in accordance with internal coding standards
  • Enhancements and troubleshooting to existing automation
  • Comprehension and documentation of compliance to the SBM risk management framework (controls, policies, procedures) applicable to business, financial, & IT
  • Collection, capture, and communication of metrics, risks, updates and status with the Innovation team and stakeholders
  • Day to day bot monitoring, react to problems in the environment and resolve them
  • Participates in investigation and remediation of issues as required
  • Collaborates with business subject matter experts to assess business processes and identifies opportunities for process automation that increases efficiencies and reduces operational risk
  • Ensures process changes are appropriate, accurate, effective, and documented
  • Ensures defects are accurately documented, escalated, and resolved in a timely manner
  • Conducts deep-dive workshops with process owners to understand and accurately document business process requirements
  • Escalates issues and risks to management where appropriate

Requirements

  • 3+ years’ experience in Automation Project Management or Business Analysis
  • Proven experience designing and deploying process automation using Microsoft Power Platform (Power Automate, Power Apps, Power BI, AI Builder)
  • Hands-on experience with ERP systems integration and data flow automation
  • Solid understanding of process mining tools (e.g., Celonis, Power BI Process Mining, or UiPath Process Mining)
  • Knowledge of AI and cognitive automation capabilities (e.g., document understanding, generative AI, natural language processing, or intelligent chatbots)
  • Experience in Data, System, and Process Mapping with strong analytical modelling skills
  • Ability to create, manage, and report on complex product or automation roadmaps efficiently
  • Background in Lean and Continuous Improvement methodologies (Kaizen, Six Sigma, or Design Thinking)
  • Experience working within Agile and Hybrid (Agile/Waterfall) project environments
  • Familiarity with scripting or low-code solution design for automation scalability and governance
Randstad - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Rpa Business Analyst

8 matching positions

RPA Business Analyst

RPA Business Analyst 2-Year FTC | South West / Hybrid We’re supporting a secur...
Location
Location
United Kingdom , Fradley
Salary
Salary:
Not provided
datacareers.co.uk Logo
DataCareers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong Business Analysis experience
  • Demonstrable experience supporting the successful delivery of multiple RPA / automation initiatives (ideally 5+)
  • Experience identifying and assessing automation opportunities
  • Strong process mapping (as-is / to-be) capability
  • Experience working closely with technical delivery teams to shape automation requirements
  • Blue Prism exposure strongly preferred
  • Comfortable operating in highly collaborative, stakeholder-led environments
Job Responsibility
Job Responsibility
  • Identifying and prioritising automation opportunities
  • Gathering requirements and facilitating stakeholder workshops
  • Mapping as-is and to-be processes
  • Working closely with operational stakeholders to understand challenges and inefficiencies
  • Supporting automation delivery and benefits realisation
  • Acting as the bridge between operational teams and technical automation delivery
What we offer
What we offer
  • Excellent pension
  • Hybrid working with regular onsite presence in the South West
  • Opportunity to influence how automation is adopted from an early stage
  • Fulltime
Read More
Arrow Right

Business Analyst RPA

In Cyclad we work with top international IT companies in order to boost their po...
Location
Location
Poland , Warsaw or Krakow
Salary
Salary:
150.00 PLN / Hour
cyclad.pl Logo
Cyclad Sp. z o.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge of the UiPath tool - general understanding of how bots work
  • Experience in business process analysis (BPMN)
  • Process mapping (AS-IS / TO-BE), identification of exceptions
  • Ability to prepare analytical documentation
  • Very good knowledge of UiPath Task Capture
  • Ability to translate business requirements into bot instructions
  • Very good command of English and Polish
Job Responsibility
Job Responsibility
  • Analyze business processes and identify automation opportunities
  • Create process documentation using BPMN standards
  • Map processes in AS-IS and TO-BE formats, including identification of exceptions and edge cases
  • Prepare clear analytical and functional documentation for automation projects
  • Capture and document processes using UiPath Task Capture
  • Translate business requirements into detailed bot instructions and functional specifications
  • Collaborate with developers, business users, and project stakeholders throughout the automation lifecycle
  • Ensure accuracy, clarity, and completeness of process documentation
What we offer
What we offer
  • Private medical care with dental care (covering 70% of costs) + rehabilitation package. Family package option possible
  • Multisport card (also for an accompanying person)
  • Life insurance
  • Fulltime
Read More
Arrow Right

Lead Business Analyst - Automation / RPA

Cyclad est une entreprise spécialisée dans le recrutement de profils qualifiés d...
Location
Location
Morocco , Rabat
Salary
Salary:
Not provided
cyclad.pl Logo
Cyclad Sp. z o.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business, Computer Science, or a related field.
  • 5+ years of experience as a Business Analyst with a focus on automation, process improvement, process optimisation, process reengineering, or process/digital transformation.
  • Strong proficiency in process analysis, requirement gathering, and project management.
  • In-depth knowledge of the Life insurance value chain around products, underwriting, claims, and policy administration.
  • Analytical mindset with excellent problem-solving skills.
  • Proven leadership experience, including leading and managing a small to medium team of automation developers.
  • Strong communication and presentation abilities.
  • Understanding of automation technologies, such as robotic process automation (RPA), machine learning, and artificial intelligence.
  • Project management experience and familiarity with project methodologies (e.g., Agile, Scrum).
Job Responsibility
Job Responsibility
  • Provide visionary leadership and guidance to a small to medium team of automation developers, ensuring their alignment with business objectives, fostering a collaborative and high-performance work environment, and nurturing their professional growth and development.
  • Collaborate with cross-functional teams to develop and execute a comprehensive automation strategy that aligns with the organisation's broader objectives.
  • Work closely with business units to deeply understand their needs, gather requirements, and define automation project scopes.
  • Gather and document detailed business requirements in relation to automation for insurance processes, such as products, claims, underwriting, and policy administration.
  • Conduct in-depth analysis of existing insurance business processes, identify bottlenecks, and recommend process improvements to enhance efficiency and reduce costs.
  • Analyse insurance data to identify trends, anomalies, and opportunities for operational improvements and risk mitigation.
  • Assess the feasibility of automation projects, considering technical, financial, and operational aspects.
  • Collaborate with automation developers to design automation solutions, including selecting the appropriate tools and technologies to achieve automation goals.
  • Create compelling business cases and ROI assessments for automation projects to secure stakeholder buy-in.
  • Collaborate with IT and development teams to design and implement automation solutions, utilising suitable tools and technologies.
Read More
Arrow Right

Technical Business Analyst

At Flight Centre Travel Group (FCTG), the Technical Business Analyst plays a piv...
Location
Location
Australia , South Bank
Salary
Salary:
Not provided
fctgcareers.com Logo
Flight Centre Brand
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5 years’ experience as a Technical Business Analyst
  • Strong experience working in technical, platform‑based environments
  • Advanced expertise across ServiceNow Platform
  • RPA experience with UiPath, MS Power Platform and Copilot Studio
  • Experience with AI including Claude and AI capabilities within ServiceNow and UiPath
  • Extensive experience within a Product Delivery environment
  • Strong understanding of project management and Agile methodology
  • Broad experience in Service Delivery Management
  • Strong analytical, documentation, and stakeholder engagement skills
  • Excellent written and verbal communication
Job Responsibility
Job Responsibility
  • Facilitate business requirements gathering, workshops, and user story mapping
  • Support design and development of system enhancements, automation, and innovation initiatives
  • Contribute to automation initiatives including RPA, AI, ServiceNow, and hyperautomation solutions
  • Analyse business requirements, management systems, process performance, and technical solutions
  • Conduct gap analysis and provide clear, actionable recommendations to stakeholders
  • Define detailed requirements that promote scalability, smart practices, and intuitive user experiences
  • Document requirements by studying business functions, gathering user input, and evaluating system outputs
  • Partner closely with consultants, developers, architects, and change management teams to develop, test, and implement platform features and new product developments
  • Identify and document key business and system processes, business rules, functional and non‑functional requirements
What we offer
What we offer
  • Inclusive company culture
  • Great Place To Work certified
  • Equal Opportunity Employer
  • Individualised Learning & Development pathway options
  • Access to 'LinkedIn Learning' for ongoing skills development
  • Exclusive Staff Discounts
  • Travel Discounts including family and friends
  • Career opportunities across the globe
  • Corporate Health Discounts with BUPA
  • Mental Health support and Employee Assistance Program
  • Fulltime
Read More
Arrow Right

Business Analyst I

Location
Location
Salary
Salary:
Not provided
yum.com Logo
Yum!
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in information technology, Computer Science, Engineering, Business Administration, or a related field
  • 2-6 years of experience in a techno-functional or business analyst role with a focus on process automation
  • Strong knowledge of process mapping and business analysis methodologies
  • Hands-on experience with scripting or automation tools (e.g., Python, PowerShell, VBA, RPA platforms)
  • Hands on experience in building Power BI Reporting Dashboards with various input sources
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Team player and collaborative skills
  • Ability to work in a fast-paced, global environment
  • High attention to detail and automation mindset
Job Responsibility
Job Responsibility
  • Work closely with Management and assigned functions/teams/stakeholders to execute automation opportunities accurately and in a timely manner
  • Work on projects diligently as assigned by Management from time to time
  • Document business and technical requirements clearly and concisely
  • Develop, test, and implement automation solutions using Excel VBA, Sharepoint, SQl, MS Power Platforms and other custom scripts
  • Act as a liaison between business and IT teams, ensuring clear communication of requirements and constraints
  • Perform root cause analysis and optimize processes before automating
  • Develop process maps, SOPs, and user guides for automated solutions
  • Support user acceptance testing (UAT) and provide post-implementation support
  • Monitor and maintain automation scripts, ensuring performance and uptime
  • Proactively identify opportunities for process improvement and operational efficiency
Read More
Arrow Right

Senior Business Analyst

The Senior Business Analyst will play a pivotal role in transforming business op...
Location
Location
India , Chennai
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of experience as a Business Analyst, preferably in BPO, shared services, or global operations
  • Strong understanding of BPO processes, SLAs, KPIs, and operational metrics
  • Hands‑on experience with automation technologies (RPA, AI/ML, NLP, IDP, chatbots)
  • Proficiency in tools such as Visio, Jira, Confluence, Power BI, and process‑mapping platforms
  • Excellent analytical, problem‑solving, and communication skills
  • Ability to work with cross‑functional teams in fast‑paced, transformation‑driven environments
Job Responsibility
Job Responsibility
  • Lead end‑to‑end analysis of business processes across BPO functions such as customer service, finance & accounting, HR operations, and back‑office workflows
  • Identify gaps, inefficiencies, and opportunities for optimization using Lean, Six Sigma, and industry best practices
  • Translate business needs into clear functional and technical requirements for cross‑functional teams
  • Develop business cases, ROI models, and feasibility assessments for transformation initiatives
  • Partner with automation teams to design and implement AI‑powered solutions such as intelligent document processing, conversational AI, predictive analytics, and workflow automation
  • Evaluate and recommend automation tools (RPA, low‑code platforms, AI/ML frameworks) based on business needs
  • Support the creation of automation roadmaps and digital transformation strategies
  • Collaborate with data science and engineering teams to ensure successful deployment and scaling of AI solutions
  • Act as a strategic advisor to business leaders, presenting insights, solution options, and transformation recommendations
  • Facilitate workshops, requirement‑gathering sessions, and cross‑functional discussions
Read More
Arrow Right

Business Analyst

The project involves ongoing development of a large-scale contact center automat...
Location
Location
Salary
Salary:
Not provided
coherentsolutions.com Logo
Coherent Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience as a Business Analyst
  • Strong knowledge of Business Analysis practices and SDLC
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication, facilitation, and negotiation skills
  • Ability to work effectively with technical and non-technical stakeholders
  • Ability to write detailed and technically informed tickets for backend and frontend teams
  • Interest in technical aspects of software development
  • Experience facilitating meetings and cross-functional discussions
  • Strong organizational skills
  • English level: B2 (Upper-Intermediate) or higher
Job Responsibility
Job Responsibility
  • Lead workshops, interviews, and discovery sessions with stakeholders (primarily Product Management and Architecture teams)
  • Gather, analyze, validate, and document business and functional requirements
  • Translate business needs into clear, detailed, and technically informed user stories for backend and frontend teams
  • Track and manage upstream and downstream dependencies across teams
  • Define comprehensive, testable acceptance criteria, including non-functional requirements
  • Collaborate closely with engineering teams to understand technical constraints and solution options
  • Work with QA to align test cases with acceptance criteria and assist with defect analysis
  • Facilitate refinement, grooming, and other Agile meetings
  • Manage multiple priorities and contribute to continuous delivery across multiple teams
What we offer
What we offer
  • Technical and non-technical training for professional and personal growth
  • Internal conferences and meetups to learn from industry experts
  • Support and mentorship from an experienced employee to help you professional grow and development
  • Internal startup incubator
  • Health insurance
  • English courses
  • Sports activities to promote a healthy lifestyle
  • Flexible work options, including remote and hybrid opportunities
  • Referral program for bringing in new talent
  • Work anniversary program and additional vacation days
Read More
Arrow Right

Senior Business Analyst 2

As a Sr. Business Analyst II, you will drive successful ERP data conversions, sy...
Location
Location
United States , Chicago
Salary
Salary:
140000.00 - 160000.00 USD / Year
powerconstruction.net Logo
Power Construction
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in ERP Data Conversion, preferably in construction ERPs with a deep understanding of ERP module interdependencies (GL, AP, AR, JC, Payroll, etc.)
  • ETL Concepts
  • Demonstrated project management experience of the full lifecycle data conversions in construction ERPs
  • Ability to design and validate complex mapping structures
  • Experience balancing subledger to GL after conversion
  • 5+ years client facing experience
  • BI / Data Analysis and Analytics Tools
  • Construction Business Process Knowledge
  • Construction ERP System Knowledge
  • People Management
Job Responsibility
Job Responsibility
  • Manage entire ERP data conversion lifecycle including strategy, requirements gathering, mapping, cleansing, extraction, loading, validation, and go live
  • Defining and enforcing conversion methodology including data conversion scope, data conversion cycles, acceptance timelines and acceptance criteria
  • Develop data mapping documentation for master, transactional, and historical data
  • Lead cutover planning, final extract/load activities, data freeze coordination and go-live validation
  • Coordinate integrations across ERP, CRM, HRIS, payroll, project management, and financial systems
  • Document integration specifications, data flows, and interfaces
  • Lead day-to-day work of data conversion project teams
  • Ensure adherence to mapping, validation, and delivery standards
  • Run working sessions with client SME’s to resolve mapping logic
  • Review and Approve team deliverables prior to client delivery
What we offer
What we offer
  • Compensation for this role includes a base salary plus an annual discretionary bonus
  • Fulltime
Read More
Arrow Right