Roving Personal Banker, Wells Fargo

Wells Fargo

Location:
United States, North Fulton district (multiple locations)

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking an Associate Roving Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. This position provides support across a variety of branch locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacancies.

Job Responsibility:

Provide support across a variety of branch locations within a specific geography
Be flexible and adaptable to changing priorities and new surroundings while meeting customer needs
Participate in delivery of exceptional customer experience by building relationships through proactive outreach
Propose appropriate products, services, and digital solutions to help customers succeed financially
Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
Receive direction from managers and exercise judgement within defined policies and procedures
Develop understanding of bank products and services to connect to customers' needs
Interact with customers to demonstrate care and build relationships
Provide appropriate options for bank products and services to customer
Refer customers' financial needs to other bankers and partners as needed

Requirements:

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual speaking and listening proficiency in Spanish/English
Must take and pass required language assessment
Ability to travel 100% of the time within the district
Ability to work a schedule that may include some Saturdays
Maintains cash drawer, cash handling and balancing
This position requires SAFE registration at the time of employment
Must meet Consumer Financial Protection Bureau qualification requirements

Nice to have:

Strong customer service skills with a knack for handling complex transactions across multiple systems
Comfortable reaching out to customers by phone or email to offer support and solutions
Passionate about helping customers discover and use mobile banking tools
Dedicated to helping customers achieve financial success by connecting them with the right team members
Enjoy working collaboratively with teammates
Skilled at building lasting relationships with customers and earning their trust
Great at partnering with internal teams to deliver seamless service
Detail-oriented and committed to following policies, procedures, and regulations
Able to spot potential fraud or risky accounts and take action to protect customers and the business
Military experience that includes working with protocols, evaluations, and leadership reporting
Background in managing military personnel benefits, transitions, readiness operations, and recruiting
Proficient in sourcing, acquiring, and maintaining strong relationships with both customers and coworkers
Experienced in resolving concerns and escalating issues when needed

What we offer:

10% pay differential
Reimbursement for mileage
Robust benefits
Competitive compensation
Programs designed to help you find work-life balance and well-being
Rewarded for investing in your community
Celebrated for being your authentic self
Empowered to grow

Additional Information:

Job Posted:
September 28, 2025

Expiration:
October 03, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Roving Personal Banker