Roving Personal Banker

• Provide personalized banking support across multiple branch locations within an assigned geographic area
• Adapt quickly to new branch environments, teams, and customer needs
• Build lasting customer relationships through proactive, meaningful conversations
• Lead discovery driven conversations to understand customer needs
• Drive branch growth by identifying opportunities
• Support everyday banking needs, including account openings, service requests, and credit applications
• Perform cash handling and teller line activities
• Demonstrate comfort using and adopting digital tools
• Deliver accurate, compliant service
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Prior experience in financial services or a highly regulated customer‑facing role
• Experience building trust-based customer relationships through active listening
• Comfort initiating outreach (calls, emails, or other channels)
• Demonstrated comfort with digital tools and technology
• Ability to identify customer needs and connect them to appropriate solutions
• Proven ability to collaborate with teammates
• Demonstrated ability to follow policies and regulations