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Wells Fargo is seeking a Roving Associate Personal Banker (SAFE) to join our National Branch Network. In this front‑line role, you will provide support across multiple branch locations within an assigned geography, building relationships with customers by supporting everyday banking needs through in‑branch interactions, scheduled conversations, and proactive outreach. You will learn about customers’ goals and connect them to the right banking products, services, and digital tools to help them manage their finances with confidence.
Job Responsibility
Provide personalized banking support across multiple branch locations within an assigned geographic area
Adapt quickly to new branch environments, teams, and customer needs
Build lasting customer relationships through proactive, meaningful conversations
Lead discovery driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
Support everyday banking needs, including account openings, service requests, and credit applications
Perform cash handling and teller line activities
Demonstrate comfort using and adopting digital tools and technologies
Deliver accurate, compliant service
Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists
Requirements
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Prior experience in financial services or a highly regulated customer‑facing role, demonstrating comfort with structured processes, accuracy, and service expectations
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement
Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs
Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience
Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed
Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience
Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns
Ability to travel 100% of the time within assigned geography
Ability to work a schedule that will include Saturdays
Support branch operations by flexing between cash handling and customer banking activities
SAFE registration is required at the time of employment
This position is not eligible for Visa sponsorship
Nice to have
Prior experience in financial services or a highly regulated customer‑facing role
Experience building trust-based customer relationships
Comfort initiating outreach
Demonstrated comfort with digital tools and technology
Ability to identify customer needs and connect them to appropriate solutions
Proven ability to collaborate with teammates
Demonstrated ability to follow policies and regulations