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Roving Associate Personal Banker

United States, Seward Employment contract 23.00 - 31.00 USD / Hour · Job Posted June 04, 2026
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Job Description

Wells Fargo is seeking a Roving Associate Personal Banker (SAFE) to join our National Branch Network. In this front‑line role, you will provide support across multiple branch locations within an assigned geography, building relationships with customers by supporting everyday banking needs through in‑branch interactions, scheduled conversations, and proactive outreach. You will learn about customers’ goals and connect them to the right banking products, services, and digital tools to help them manage their finances with confidence.

Job Responsibility

  • Provide personalized banking support across multiple branch locations within an assigned geographic area
  • Adapt quickly to new branch environments, teams, and customer needs
  • Build lasting customer relationships through proactive, meaningful conversations
  • Lead discovery driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
  • Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
  • Support everyday banking needs, including account openings, service requests, and credit applications
  • Perform cash handling and teller line activities
  • Demonstrate comfort using and adopting digital tools and technologies
  • Deliver accurate, compliant service
  • Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists

Requirements

  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Prior experience in financial services or a highly regulated customer‑facing role, demonstrating comfort with structured processes, accuracy, and service expectations
  • Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement
  • Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs
  • Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience
  • Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed
  • Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience
  • Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns
  • Ability to travel 100% of the time within assigned geography
  • Ability to work a schedule that will include Saturdays
  • Support branch operations by flexing between cash handling and customer banking activities
  • SAFE registration is required at the time of employment
  • This position is not eligible for Visa sponsorship

Nice to have

  • Prior experience in financial services or a highly regulated customer‑facing role
  • Experience building trust-based customer relationships
  • Comfort initiating outreach
  • Demonstrated comfort with digital tools and technology
  • Ability to identify customer needs and connect them to appropriate solutions
  • Proven ability to collaborate with teammates
  • Demonstrated ability to follow policies and regulations

What we offer

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance
  • Critical illness insurance
  • Accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

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