Routing-Technical Support Engineer 4 Job at Hewlett Packard Enterprise (Heredia)

Routing-Technical Support Engineer 4

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering or equivalent
Minimum of 5 years of technical assistance center experience, with 2+ years in a leadership role
Demonstrated experience managing customer service support personnel in cross-functional, matrix-based management work environments
In-depth knowledge of Juniper Networks or similar network company and system products
Excellent Communication Skills – Clear and Crisp communication (email and verbal), Ability to adapt the communication based on the audience
Ownership and Problem – Solving mindset
Ability to work with different stakeholders for outcomes
Obsess about Quality – Strive for delivering quality output in every interaction
Encourage diversity and innovation
Juniper products knowledge and Junos experience / certifications would be an added advantage

Job Responsibility

Ensure that the necessary processes and policies are in place and are adhered to in effort to meet the service level agreements and customer satisfaction goals of the organization
Understand customer’s impact, prioritize, own, and effectively communicate among various stakeholders
Manage and lead a team of high-performance Technical Support Engineers who deliver support to customers of security product range of Juniper
Deliver Remarkable & differentiated customer support experience and achieve high customer satisfaction (CSAT)
Hire, Train & Retain Technical Talent in the team aligning with the Juniper values & business objectives
Metrics management and drive continuous / quality improvement initiatives
Analytic experience in using data/trends to make proactive decisions and drive operational efficiency
Set team goals aligned with company objectives & key results (OKR), periodic performance management, enable team members with career growth plan and development
Prepares and conducts customer operations reviews with the Advanced Services team to ensure all customer issues are being addressed in a timely and professional manner
Develops specific business strategies and plans by exploring opportunities to grow the business in the areas of advanced and professional services

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Routing-Technical Support Engineer 4

Solves technical issues across a broad range of technologies (Servers, Storage, ...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering or equivalent
Minimum of 5 years of technical assistance center experience, with 2+ years in a leadership role
Demonstrated experience managing customer service support personnel in cross-functional, matrix-based management work environments
In-depth knowledge of Juniper Networks or similar network company and system products
Excellent Communication Skills
Ownership and Problem-Solving mindset
Ability to work with different stakeholders for outcomes
Obsess about Quality
Encourage diversity and innovation
Juniper products knowledge and Junos experience / certifications would be an added advantage

Job Responsibility

Ensure that the necessary processes and policies are in place and are adhered to in effort to meet the service level agreements and customer satisfaction goals of the organization
Understand customer’s impact, prioritize, own, and effectively communicate among various stakeholders
Manage and lead a team of high-performance Technical Support Engineers who deliver support to customers of security product range of Juniper
Deliver Remarkable & differentiated customer support experience and achieve high customer satisfaction (CSAT)
Hire, Train & Retain Technical Talent in the team aligning with the Juniper values & business objectives
Metrics management and drive continuous / quality improvement initiatives
Analytic experience in using data/trends to make proactive decisions and drive operational efficiency
Set team goals aligned with company objectives & key results (OKR), periodic performance management, enable team members with career growth plan and development
Prepares and conducts customer operations reviews with the Advanced Services team to ensure all customer issues are being addressed in a timely and professional manner
Develops specific business strategies and plans by exploring opportunities to grow the business in the areas of advanced and professional services

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

New

Care Assistant

Adept Care Homes provide high-quality residential and residential dementia care ...

Location

United Kingdom , Derby

Salary:

12.36 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous care experience (desirable)
Good literacy, numeracy and communication skills
Positive and caring attitude (essential)

Job Responsibility

Help residents live enriched, happy and fulfilled lives through compassionate, person-centred care

What we offer

Training and career development
5.6 weeks holidays
Free Uniform & DBS provided
Onsite car parking and close to local transport links
Employee of the month award
Friendly working environment
Refer a friend scheme worth £250 (per referral)
Opportunity to take part in exciting trips and activities with our residents
Pay Day Advance (Interest free loans up to £2,000 repayable up to 20 months)
Enjoy personalised offers and discounts at 1000’s of big-name brands of your choice

Parttime

New

Engineering Manager, SRE

Abridge’s services and engineering teams are in hyperscale mode, and multiplying...

Location

United States , San Francisco

Salary:

220000.00 - 260000.00 USD / Year

Abridge

Expiration Date

Until further notice

Requirements

3 - 6+ years as a manager in rapidly growing organizations including at least 1 year as a manager of managers
Seeking an extremely challenging role that will push you beyond your limits, where failures are inevitable and not to be feared
Seeking a senior leadership role to develop people, environments, and impact - not ego, accolades, or ladder climbing
Able to ask for help, fail fast and admit defeat
get yourself and others out of their comfort zone
Track record of leading performance engineering including load test and chaos engineering, large scale distributed telemetry implementation, major architectural and software refactors, engineering velocity, and full stack development
Experience running production workloads in more than one cloud provider (at a time, or across your experience)
Experience managing workloads across containerized solutions, Kubernetes, and CNCF-approved tooling such as Argo, istio, OTel, and more
Thought leader in platform building, with a strong desire to represent Abridge as a reliability engineering leader in the tech industry
Genuine passion for Abridge’s mission to improve healthcare in America and across the world

Job Responsibility

Visionary leadership: Scope, resource, evangelize, and execute a company-wide reliability and engineering velocity roadmap across environments and clouds, real-time streaming infrastructure under immense scale, compute as well as AI -at-edge infrastructure, and the most ambitious cloud security roadmap in the entire tech industry. Collaborate with department heads across product engineering, security, product management, commercial, and more to develop, align, and execute an extremely ambitious strategic roadmap
Gifted tactician: Work at the level of small tiger teams to unblock, enable, and drive execution and solutioning. Juggle several ambiguous and tricky problems at a time
Recruiter extraordinaire: Scale out your team to meet this roadmap - both ICs and managers. Attract top talent and hire quickly while maintaining a consistently high bar. Iterate on the hiring process, improve diversity and equity, retain and maximize the effectiveness of an extremely senior team
Mentor to the mentors: Develop their careers, create top-of-ladder development opportunities, and continuously raise the bar for your staff as well as your peers and leaders in their abilities and awareness. Earn their trust, lead by example, be a doctor rather than a judge for organizational and people challenges, and help establish and maintain a hivemind, de-siloed culture across all engineering pods

What we offer

Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA
Paid Parental Leave: Generous paid parental leave for all full-time employees
Family Forming Benefits: Resources and financial support to help you build your family
401(k) Matching: Contribution matching to help invest in your future
Personal Device Allowance: Tax free funds for personal device usage
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more
Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals

Fulltime

New

Lecturer plumbing

Are you currently working in the Plumbing industry, and want to use your skills ...

Location

United Kingdom , Rush Green

Salary:

26514.00 - 27923.00 GBP / Year

360 Resourcing Solutions

Expiration Date

February 13, 2026

Requirements

Currently working in the Plumbing industry
Good administrative skills
Ability to accurately track students' attendance, progress and achievements
Passionate about upskilling the future generation in the subject
Must submit a covering letter demonstrating how personality, skills and experience meet the role's values
Application form must be fully completed, showing full education and employment details
Must become familiar with the College's policies and comply with safeguarding requirements
Must complete mandatory training in relation to KCSIE and other key areas
Must read relevant policies
Must pass enhanced DBS including Childrens Barred List check

Job Responsibility

Plan and develops lessons, including the development of schemes of work
Develop and implement learner-centred assessment methods, with focus on constructive and development feedback for our students
Encourage, monitor and report on the attendance, progress and achievements of students
Ensure safe working environments for students and colleagues, enforce health and safety standard in your area, ensuring all students understand and comply
Undertake personal coaching and pastoral responsibilities for designated students in order to support them in their own development and future progression
Keep abreast of industry developments in your specialist area to ensure the relevance and continued employability of our students
Actively participate in continuing professional development around theory and practice within the education sector

What we offer

Training and support provided
Paid to work 2 days a week whilst training
Opportunity to progress to a full time, permanent role after successful completion of initial teacher training

New

Quality Control Technician

This is a skilled position involving responsibility for the safe operation of sa...

Location

United States , Great Falls

Salary:

Not provided

Helena Sand and Gravel

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED) preferred
One to two years prior QC experience preferred
Must be 18 years in age or older
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to add, subtract, multiple and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization
Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instruction
Ability to work well with others in a group or one on one setting
To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Database software

Job Responsibility

Safely and efficiently collect samples for testing asphalt and concrete materials
Have a working knowledge of state DOT and governing agency job specifications
Ability to perform project test procedures relative to individual levels of certification in testing construction materials
Perform sampling, testing and reporting procedures according to established protocol, having the ability to test construction material samples and recording test results in a timely and accurate manner
Promptly report non-compliant tests to project superintendent when applicable
Maintain daily record of test results, prepare daily reports and submit results to project lead technician or main lab supervisor
Perform necessary Aggregate and Concrete testing
Perform daily housekeeping operations and maintain a clean lab environment
Properly follow all company policies and MSHA & OSHA regulations for safe working procedures and environmental best practices
Report any problems to the Foreman, Superintendent, Safety Manager, or Human Resources Manager

What we offer

Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion

Fulltime

New

Key Account Manager

At Guardian, our mission is simple: to ensure every family has protection they t...

Location

United Kingdom , Reading

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working within the UK Intermediary market in a telephone or field-based role
Knowledge of individual protection products, propositions, processes & competitors to Guardian
Experience delivering proposition presentations face-to-face and virtually
Developing a panel of accounts and market share growth to increase market share to Guardian
Delivering against sales targets
Proven track record in seeking out, developing, and implementing new business opportunities in the intermediary market
Strong financial services background
Good communication skills – both written and verbal
Good knowledge of protection product’s
Ambition and desire to succeed

Job Responsibility

Achieve your firm level targets across each key account – using available market data sources as a method of determining required market share growth to achieve desired sales production results
Build and maintain relationships with all levels of key account and telephonic organisations, including management team, advisers, and potentially influential stakeholders such as compliance teams
Comprehensive training plans with each of your key accounts ensuring advisers are kept up to date with Guardians proposition and can confidently position Guardian against our competitors
Regular ace-to-face meetings with advisers to gauge sentiment, knowledge levels, and identify any barriers to writing business
Quarterly commercial reviews with firm management teams to interrogate performance and trends at both business and adviser level
Work closely with your National Account Manager to align your approach with business objectives and ongoing initiatives
Work with underwriting, servicing and claims teams to deliver an outstanding customer experience to your key accounts
Represent Guardian at protection seminars/workshops both face to face and virtually
Ensure that all compliance and KPI requirements are met
Be innovative and forward thinking with your panel and Guardian as a wider proposition

What we offer

Private Medical Insurance with rewards for yourself with discounted rates for your family members
Competitive Company Pension Scheme
Access to several employee discounted schemes to suit your lifestyle including but not limited to: Private dental insurance
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Comprehensive Europe and Worldwide Travel Insurance
Medical Cash Plan
Gym memberships
Access to 24/7 GP service for you and your family
25 days holiday with the option to purchase more

Fulltime

New

CT Technologist

Location

United States , Chicago

Salary:

35.50 - 53.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

ARRT eligible
Some scanning experience
Able to complete most CT procedures
ARRT Registered
Ability to adjust hours with minimal notice
Ability to stand for long periods of time
Ability to view small CRT screens
Ability to work odd hours
Ability to respond to emergency call
Ability to lift and/or move patients

Job Responsibility

Serves as a patient advocate to ensure that patients and customers needs are met in a timely and efficient manner
Ensures timely scheduling of both inpatients and out patients
Provides education to all patients before, during and after exams
Maintains a positive relationship with all customers i.e., patients, other departments, physicians and fellow associates
Reviews patient satisfaction data and participates in improving areas of concern
Utilizes appropriate resources to resolve patient irritants
Addresses and resolves customer complaints
Ensures on-time completion of own performance pathway
Submits self-evaluation to leader two weeks before review
Participates quarterly in the associate satisfaction survey

What we offer

$10,000 sign-on bonus
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Routing-Technical Support Engineer 4

Hewlett Packard Enterprise

Location:
Costa Rica , Heredia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
August 01, 2025

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Routing-Technical Support Engineer 4

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