Routing-Technical Support Engineer 4 Job at Hewlett Packard Enterprise (Heredia)

Routing-Technical Support Engineer 4

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering or equivalent
Minimum of 5 years of technical assistance center experience, with 2+ years in a leadership role
Demonstrated experience managing customer service support personnel in cross-functional, matrix-based management work environments
In-depth knowledge of Juniper Networks or similar network company and system products
Excellent Communication Skills – Clear and Crisp communication (email and verbal), Ability to adapt the communication based on the audience
Ownership and Problem – Solving mindset
Ability to work with different stakeholders for outcomes
Obsess about Quality – Strive for delivering quality output in every interaction
Encourage diversity and innovation
Juniper products knowledge and Junos experience / certifications would be an added advantage

Job Responsibility

Ensure that the necessary processes and policies are in place and are adhered to in effort to meet the service level agreements and customer satisfaction goals of the organization
Understand customer’s impact, prioritize, own, and effectively communicate among various stakeholders
Manage and lead a team of high-performance Technical Support Engineers who deliver support to customers of security product range of Juniper
Deliver Remarkable & differentiated customer support experience and achieve high customer satisfaction (CSAT)
Hire, Train & Retain Technical Talent in the team aligning with the Juniper values & business objectives
Metrics management and drive continuous / quality improvement initiatives
Analytic experience in using data/trends to make proactive decisions and drive operational efficiency
Set team goals aligned with company objectives & key results (OKR), periodic performance management, enable team members with career growth plan and development
Prepares and conducts customer operations reviews with the Advanced Services team to ensure all customer issues are being addressed in a timely and professional manner
Develops specific business strategies and plans by exploring opportunities to grow the business in the areas of advanced and professional services

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Routing-Technical Support Engineer 4

Solves technical issues across a broad range of technologies (Servers, Storage, ...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering or equivalent
Minimum of 5 years of technical assistance center experience, with 2+ years in a leadership role
Demonstrated experience managing customer service support personnel in cross-functional, matrix-based management work environments
In-depth knowledge of Juniper Networks or similar network company and system products
Excellent Communication Skills
Ownership and Problem – Solving mindset
Ability to work with different stakeholders for outcomes
Obsess about Quality
Encourage diversity and innovation
Juniper products knowledge and Junos experience / certifications would be an added advantage

Job Responsibility

Ensure that the necessary processes and policies are in place and are adhered to in effort to meet the service level agreements and customer satisfaction goals of the organization
Understand customer’s impact, prioritize, own, and effectively communicate among various stakeholders
Manage and lead a team of high-performance Technical Support Engineers who deliver support to customers of security product range of Juniper
Deliver Remarkable & differentiated customer support experience and achieve high customer satisfaction (CSAT)
Hire, Train & Retain Technical Talent in the team aligning with the Juniper values & business objectives
Metrics management and drive continuous / quality improvement initiatives
Analytic experience in using data/trends to make proactive decisions and drive operational efficiency
Set team goals aligned with company objectives & key results (OKR), periodic performance management, enable team members with career growth plan and development
Prepares and conducts customer operations reviews with the Advanced Services team to ensure all customer issues are being addressed in a timely and professional manner
Develops specific business strategies and plans by exploring opportunities to grow the business in the areas of advanced and professional services

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

New

Client Services & Administration Officer

Randstad is proud to partner with a premier, privately-owned non-bank lender in ...

Location

Australia , Sydney

Salary:

80000.00 - 95000.00 AUD / Year

Randstad

Expiration Date

March 11, 2026

Requirements

3–5+ years in a senior administration role, ideally within Financial Services, Lending, Funds Management, or Compliance
A proven track record of working autonomously and taking full responsibility for outcomes
High proficiency in Excel
experience with Salesforce is highly desirable
Exceptional written and verbal communication skills for professional client liaison
A "zero-error" mindset with a strong understanding of compliance impacts

Job Responsibility

Act as the primary point of contact for investors
manage end-to-end administration, prepare regular reports, and perform monthly reconciliations of payments
Maintain accurate client loan records and prepare detailed statements
Ensure all documentation meets strict audit requirements and manage records within Salesforce and Excel
Assist with marketing events, business expansion projects, and automation initiatives
Proactively identify opportunities for system enhancements and operational efficiencies

What we offer

Supperanuation
Stability: Join a well-structured firm with 20+ years of market success
Growth: Be part of a business currently investing in automation and expansion
Culture: Work in a professional, collaborative environment where initiative is rewarded
Location: Prime Sydney CBD offices with a flexible hybrid work model

New

Senior Customer Service Specialist

Are you looking to transition into a high-impact corporate role with a Big 4 Ban...

Location

Australia , Sydney

Salary:

40.00 - 41.00 AUD / Hour

Randstad

Expiration Date

March 22, 2026

Requirements

Analytical mindset: ability to review complex programs and procedures
Corporate professionalism: experience in a banking or high-level administrative environment is highly regarded
Technical aptitude: comfort navigating back-office systems and maintaining detailed business accounts
Leadership potential: a natural ability to mentor and train others to achieve team goals
Banking experience essential
Customer Service Specialist experience essential

Job Responsibility

Strategic oversight: develop and review policies and procedures regarding customer relations and service delivery
Account management: open and maintain 'New Business Traction' accounts, ensuring seamless integration with the Open Banking initiative
Leadership: manage and train staff to maintain high service standards
Operational excellence: plan and implement after-sales services, including the management of complex refunds and feedback
Stakeholder liaison: collaborate with internal units and service agents to identify and meet evolving customer expectations

What we offer

Superannuation
Industry-leading training
Career growth: gain exposure to the 'Open Banking' movement
Work from home (WFH) options available

New

Broker Support Specialist

On behalf of our client, a successful mortgage broking firm, we are searching fo...

Location

Australia , Sydney

Salary:

85000.00 - 110000.00 AUD / Year

Randstad

Expiration Date

March 20, 2026

Requirements

A minimum of 3 years of experience in a similar mortgage support role (e.g., Loan Processor, Broker Support, or Loans Administrator)
Full cycle experience from application initiation to settlement
Proven, hands-on experience using loan lodging platforms, specifically ApplyOnline and/or Loanapp
A strong understanding of the residential mortgage application process, from application to settlement
Exceptional attention to detail and accuracy
Outstanding written and verbal communication skills, with the confidence to liaise with clients, brokers, and lenders
A proactive, "can-do" attitude and the ability to manage multiple applications simultaneously
A collaborative, team-player mindset well-suited to a small team environment

Job Responsibility

Managing the end-to-end loan application process from initial submission through to formal approval and settlement
Liaising directly with clients to request, collect, and verify all necessary supporting documents (e.g., payslips, bank statements, identification)
Preparing, packaging, and lodging loan applications accurately via industry platforms, primarily ApplyOnline and Loanapp
Communicating professionally with lenders, solicitors, and valuers to track application progress and ensure timely settlements
Conducting data entry and maintaining meticulous client records in the CRM
Assisting with compliance checks and preparing loan documentation for client signing
Handling client enquiries and providing exceptional post-settlement service

What we offer

A competitive salary package that reflects your experience
Work close to home with on site parking in Norwest Business Park
Work life balance, this position is 9 am-5pm
The opportunity to be part of a supportive, collaborative, and successful team
Direct mentorship from highly experienced senior brokers
A clear path for career development and growth within a reputable firm
A valued, autonomous role where you are more than just a number

New

Store Delivery Driver

This is a Delivery Driver opportunity that truly delivers on being a NAPA brand ...

Location

United States , Columbus

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary
Stamina to stand and walk for entire work shift
Lift up to 60 lbs of merchandise
Able to handle cash charge transactions correctly and core/part returns appropriately
Maintaining a distribution log or tracking system to record all deliveries/pickups made
Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people
Clear speaking and attentive listening skills
Driving throughout the metropolitan area using maps and directions
Able to be flexible with your schedule including evenings, weekends and holidays
Valid Driver’s License

Job Responsibility

Delivering parts to our Customers with a passion for developing relationships with our customers
Picks up parts from vendors, ensure stock room parts are accurately stocked and maintain/check inventory
Consistently focused on safety while driving and delivering our parts
Serving as a NAPA Brand Ambassador as you meet customers during your deliveries
Building long-term relationships with the customers you deliver to
Maintain store delivery truck through adherence maintained to safety checklists, ensuring vehicle is clean, and that basic maintenance is done (e.g., correct tire pressure)
Other duties as needed

What we offer

Awesome people and brand
Outstanding health benefits and 401K
Stable company. Fortune 200 with a “family” feel
Family Culture where no 2 days or career paths are the same
Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

Fulltime

New

Client Services & Administration Officer

Randstad is proud to partner with a premier, privately-owned non-bank lender in ...

Location

Australia , Sydney

Salary:

80000.00 - 95000.00 AUD / Year

Randstad

Expiration Date

March 22, 2026

Requirements

3–5+ years in a senior administration role, ideally within Financial Services, Lending, Funds Management, or Compliance
A proven track record of working autonomously and taking full responsibility for outcomes
High proficiency in Excel
experience with Salesforce is highly desirable
Exceptional written and verbal communication skills for professional client liaison
A "zero-error" mindset with a strong understanding of compliance impacts

Job Responsibility

Act as the primary point of contact for investors
manage end-to-end administration, prepare regular reports, and perform monthly reconciliations of payments
Maintain accurate client loan records and prepare detailed statements
Ensure all documentation meets strict audit requirements and manage records within Salesforce and Excel
Assist with marketing events, business expansion projects, and automation initiatives
Proactively identify opportunities for system enhancements and operational efficiencies

What we offer

Supperanuation
Stability: Join a well-structured firm with 20+ years of market success
Growth: Be part of a business currently investing in automation and expansion
Culture: Work in a professional, collaborative environment where initiative is rewarded
Location: Prime Sydney CBD offices with a flexible hybrid work model

New

Broker Support Specialist

On behalf of our client, a successful mortgage broking firm, we are searching fo...

Location

Australia , Sydney

Salary:

85000.00 - 110000.00 AUD / Year

Randstad

Expiration Date

March 14, 2026

Requirements

A minimum of 3 years of experience in a similar mortgage support role (e.g., Loan Processor, Broker Support, or Loans Administrator)
Full cycle experience from application initiation to settlement
Proven, hands-on experience using loan lodging platforms, specifically ApplyOnline and/or Loanapp
A strong understanding of the residential mortgage application process, from application to settlement
Exceptional attention to detail and accuracy
Outstanding written and verbal communication skills, with the confidence to liaise with clients, brokers, and lenders
A proactive, "can-do" attitude and the ability to manage multiple applications simultaneously
A collaborative, team-player mindset well-suited to a small team environment

Job Responsibility

Managing the end-to-end loan application process from initial submission through to formal approval and settlement
Liaising directly with clients to request, collect, and verify all necessary supporting documents (e.g., payslips, bank statements, identification)
Preparing, packaging, and lodging loan applications accurately via industry platforms, primarily ApplyOnline and Loanapp
Communicating professionally with lenders, solicitors, and valuers to track application progress and ensure timely settlements
Conducting data entry and maintaining meticulous client records in the CRM
Assisting with compliance checks and preparing loan documentation for client signing
Handling client enquiries and providing exceptional post-settlement service

What we offer

A competitive salary package that reflects your experience
Work close to home with on site parking in Norwest Business Park
Work life balance, this position is 9 am-5pm
The opportunity to be part of a supportive, collaborative, and successful team
Direct mentorship from highly experienced senior brokers
A clear path for career development and growth within a reputable firm
A valued, autonomous role where you are more than just a number

Routing-Technical Support Engineer 4

Hewlett Packard Enterprise

Location:
Costa Rica , Heredia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
August 07, 2025

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Routing-Technical Support Engineer 4

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Location:Costa Rica , Heredia

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:August 07, 2025

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Job Posted:
August 07, 2025