Routing Specialist

• Build and adjust daily routing plans to improve transit efficiency and support on-time delivery performance
• Use Excel and logistics systems to track shipments, analyze transportation data, and prepare operational reports
• Coordinate with drivers, dispatch, warehouse staff, and external partners to keep freight moving according to schedule
• Monitor loads in transit, identify service disruptions early, and take action to resolve delays or exceptions
• Maintain organized records related to routes, shipment activity, billing details, and transportation costs
• Communicate status updates clearly to internal stakeholders and customers while supporting a high level of service
• Support compliance with transportation procedures, customer requirements, and applicable industry regulations
• Work within business platforms such as ERP, CRM, and CargoWise to manage logistics information accurately

• Prior experience in routing, transportation coordination, or logistics operations within a trucking or distribution setting
• Strong Microsoft Excel skills, including the ability to organize data, perform lookups, and build useful reports
• Familiarity with logistics and business systems such as CargoWise, ERP platforms, CRM tools, or related applications
• Effective communication skills with the ability to collaborate across operations, customer service, and external partners
• Strong attention to detail and the ability to manage multiple priorities in a fast-paced environment
• Solid problem-solving ability and sound judgment when handling scheduling changes or service issues

Experience supporting billing functions, shipment documentation, or customs-related processes is helpful

• Medical, vision, dental, and life and disability insurance
• 401(k) plan
• Free online training