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Route Settlement Associate

· Job Posted May 05, 2026
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Job Description

Ensure the smooth and accurate settlement, billing, and dispute management processes while maintaining compliance with internal and external regulations. Work closely with key functions such as Logistics, Finance, and Customer Service to improve operational performance and drive continuous improvements.

Job Responsibility

  • Verify that all relevant documents are received from the appropriate sources
  • Ensure all documents received are processed the same day
  • Extract movements from the system and provide reports to transportation companies for proper reconciliation of driver differences
  • Manage disputes and claims with customers/drivers for the country under your responsibility
  • Manage daily and monthly validation checks
  • Ensure a high level of internal and external customer satisfaction

Requirements

  • Excellent English communication skills (written and verbal) are essential
  • Proficiency in MS Excel and other MS Office tools
  • University or college degree in Finance, Business Administration, or a related field (advantage)
  • Previous experience in a similar role, preferably in a multinational or Shared Services environment (advantage)
  • Strong customer focus, attention to detail, and effective time management skills

Nice to have

  • University or college degree in Finance, Business Administration, or a related field
  • Previous experience in a similar role, preferably in a multinational or Shared Services environment

What we offer

  • Attractive benefits package including well-being and lifestyle benefits
  • A dedicated buddy will guide you through your onboarding journey
  • Clear guidelines and tools to track your performance and career growth
  • Access to professional and personal development opportunities
  • International exposure while working with a diverse and passionate team
  • Exciting challenges that will allow you to influence key processes and drive improvements

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