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As part of the Market-to-Cash team, we ensure the smooth and accurate settlement, billing, and dispute management processes while maintaining compliance with internal and external regulations. We work closely with key functions such as Logistics, Finance, and Customer Service to improve operational performance and drive continuous improvements.
Job Responsibility:
Verify that all relevant documents are received from the appropriate sources
Ensure all documents received are processed the same day
Extract movements from the system and provide reports to transportation companies for proper reconciliation of driver differences
Manage disputes and claims with customers/drivers for the country under your responsibility
Manage daily and monthly validation checks
Ensure a high level of internal and external customer satisfaction
Requirements:
Excellent Polish communication skills (written and verbal) are essential
Good working level of English
Proficiency in MS Excel and other MS Office tools
University or college degree in Finance, Business Administration, or a related field (advantage)
Previous experience in a similar role, preferably in a multinational or Shared Services environment (advantage)
Strong customer focus, attention to detail, and effective time management skills
Nice to have:
University or college degree in Finance, Business Administration, or a related field (advantage)
Previous experience in a similar role, preferably in a multinational or Shared Services environment (advantage)