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The Route Sales Relief Driver - Jumper builds business partnerships with customers and is dedicated to meeting their expectations and requirements. Obtains customer information by engaging in ongoing conversations with key decision-makers firsthand and utilizes the obtained information to improve the customer product offerings and services. Capitalizes on sales opportunities and focuses on account retention with an account ownership mentality.
Job Responsibility:
Meet sales expectations and promote overall route growth, service agreement renewal, and customer retention to enhance the profitability of the market center
Identify opportunities to solicit new business and increase business revenue through selling new items to current customers and obtaining new accounts
Establish and maintain effective and respectful relationships with customers and provide outstanding customer service by having an account ownership mentality
Focus on account retention and seek opportunities to improve the account by being the first/primary responder to all customer issues and opportunities
Ensure products are loaded/unloaded in a safe manner, proper items and quantities of merchandise are delivered on their regularly scheduled day, merchandise is stocked, products are rotated, and all equipment is maintained and cleaned
Operate Company vehicles safely and courteously while following the rules of the road
Verify the daily preventative maintenance of the vehicle and keep the interior of the truck clean, organized, and safely maintained. Comply with all DOT requirements
Responsible for and respectful of both customer and Aramark assets
Install and maintain appropriate inventory levels at customer locations and ensure proper quality and working condition
Responsible for a complete and accurate accounting of all monies and products daily in accordance with established guidelines
Practice attentive and active listening and communicate effectively under adverse conditions through the internal/external communication process
Communicate with the GM, RSM, CSM, and CSA’s regarding customers and reports on pending problems, or on evidence of competitors in customer locations
Requirements:
1-2 years of experience in a position requiring heavy public contact
High School Diploma/ G.E.D required
Must have a valid driver’s license and be able to obtain DOT certification to operate DOT regulated vehicles
Must have clean driving record for 5 years
Ability to communicate at high efficiency and effectiveness with clients and operations staff
Ability to respond quickly to changing demands
Must have good interpersonal skills and customer service skills
Must possess an acceptable driving record in accordance with the CMV policy and a valid driver's license
Client interaction, communication, organization/time management are critical to the success of this role
The ability to work efficiently and independently is important as well